M&T Bank

Tashiyana Moore _{on Google}

Feb 14th, 2024

If I could give Zero stars, I would. I dont have an issue with M&T as a whole, just this specific branch. I went in yesterday to withdrawal money from my savings account. The teller, refused to give me my money because she said, since I didnt have anything specific planned with the amount I requested to withdrawal, it was suspicious. I then told her that I planned on paying some bills and she replied with thats not a good enough reason. I do utilize online banking often and the only time I go to a teller is when I have to withdrawal a large-ish amount of money. I was only requesting to take out $3600. She also told me that its weird because I barely use my savings account and all of a sudden you want to take out over 3K I pulled out my phone and proceeded to show her that I have other accounts with different banks bc M&T is not the only bank that I bank with and also a safe at home. She then told me that its weird because M&T is the safest place to keep your money ..Well obviously not because youre refusing me to access my OWN hard working money. I think the only suspicious thing going on is her actions and why she went so hard at shaming me. I will be withdrawing all of my money and taking my business elsewhere.
Side note: I normally do all my banking with the branch at Clinton & Bailey. No one has ever given me an issue there. I went there afterwards and they completed my transaction with no problem. THAT bank I give my 5 stars to.

Elizabeth Burgio _{on Google}

Jan 4th, 2024

Excellent service! Always satisfied with experiences there. Sarah and Taylor are courteous and professional.

Mark Marinaccio _{on Google}

Mar 17th, 2023

Dealt with a young lady ( Meagan Dybalski) over getting a certified check, transfer funds and she was extremely polite, helpful and even recommended ordering checks. Took all my issues resolved the problem and even went the extra yard by a follow up phone. I received 5-STAR SERVICE.

Sue Horrigan _{on Google}

Jan 21st, 2023

Always a pleasant experience