Five Star Bank

Puku Pagu _{on Google}

Feb 8th, 2023

I highly do not recommend mortgage lending with Peter P. Zabel at Five Star Bank. Poor communication, a lack of responsiveness, accountability, unprofessionalism and it caused me to walk away from the entire deal. Called to make a complaint, the woman who answered the phone couldn't figure out who was in charge. I was not surprised after what I had just experienced.

John H. _{on Yelp}

Aug 24th, 2022

Five star bank has to be the worst bank to go through to get a car loan ive ever experienced. Ive recently lost my job due to covid and instead of them understanding or helping in any way ive received 8 phone calls since the 1st of the month on a payment. Keep in mind ive been paying a 500 plus payment since 2018 through them with nearly every one on time or early. And when it wasn't on time it was because of the lack of hours offered by them. Would not recommend. Will not be banking there in any way shape or form in the future. The customer service rep that calls is very rude and nasty each time as well. If you're looking for a loan go anywhere else

Mark Jarnot _{on Google}

Nov 19th, 2021

Friendliest staff I have ever seen in a bank. Refreshing.

Khai Tun _{on Google}

Jul 3rd, 2021

I dont recommend mortgages refinance with Five star bank. They are very confusing with the yearly escrows.