Albuquerque, NM Cell Phone Store

The two women that worked the late shift today deserve a pay raise they gave outstanding customer service

We went into get our phones fixed and they were so helpful!

I just dont recommend it. I basically got scammed! Was told the tempered glass was included, never told I would have to pay for it or even asked. It was $35 when I could ... more

All these metro outlets need to get with the program and start giving receipts, instead of relying on text messages, never know if you get that one employee who keeps you ... more

Dwayne and his associates were very helpful and personable. We felt like we were getting personal care for our entire family while there, very genuine folks.

My experience at this store inpactular has always been a good one!!!!!! I especially appreciate one employee who no matter what my attitude has been is always very happy, ... more

Very bad cx service

The people are helpful and everything, but my biggest complaint is the music they play on the Bluetooth speakers. It was absolutely disgusting. Not professional, and shou ... more

There's an employee that is prejudice against black people. She told a black friend of mine he would have to fill out an application and wait 30 days to get a phone on my ... more

Very helpful.

Tried calling the store. Their phones dont work

Best metro in Albuquerque Mike's absolutely the best if you have a technical issue he knows his business he in fact is the best employee I've ever met add all the Metro l ... more

Had a very informative conversation with the person. My watch wouldn't sync with my phone. He helped me find the solution. Very professional..recommend this store.

This place does not exist anymore.

Hamza Abdullah is the best rep I’ve ever seen

Trouble staff! Came in to upgrade my phone and they couldn't even transfer my data

I went in on Tuesday 25th at around 2:50 and I got very good customers service both of the guys that were there are very knowledgeable and work very efficient I was out w ... more

Location: out of business

I switched over to Metro from Straight Talk today and got the Motorola G Stylus 5G. Daniel was who assisted me in my switch. He was extremely helpful, had a great sense o ... more

Their internet box sucks nothing but trouble and employees can never help with anything and that's in most stores.

Excellent atention

I been coming to this location since I have metro pcs , I always go in with great customer service and now they have a new Girl manager I dont remember her name shes tall ... more

Paul and Pamela are absolutely wonderful!!! Paul has been so pleasant and his vibe is in my lane. The visit was so great. I can't praise them any more Paul, keep it up ki ... more

They have alot of changes to make, especially for the customers

Will, the Manager is quite rude and abrasive, perhaps its his Napoleon Syndrome. He tried to make me feel stupid when HE didnt even know how to find an IMEI number on an ... more

Rusty helped me and was absolutely wonderful. They had my phone screen repaired in less time than I was told, which was awesome, and my phone is working great. Thank you!

I went to the store after my bad experience at the Louisiana store and the employees were great. I left with my phone and I paid the correct price $99 and also T-Mobile c ... more

THIS LOCATION IS SHUT DOWN. PERMANENTLY CLOSED. WINDOWS ARE BOARDED UP.

Wonderful service, professional, and kind. I do think they need more employees because quite a line grew while we were waiting, and they didnt have the exact model phone ... more

Jose had great customer service and was really

We were assisted by Luis on Feburary 19th of 2024 to help get my younger siblings revieve new iphones and he was extremely helpful and very kind. He was not only super pr ... more

The managerJordon, was extremely helpful not only to my friend who was there to upgrade an extremely old phone, but also to several customers ( elderly) who came in while ... more

I get the help I need and my questions answered here.

Nice service and great employees thanks guys for the new phone

Very patient, professional and fast.

I could not cancel my line and needed to make a phone call for an hour.

Lots of bull ask for help all she said is I can't help you you need to pay it besides the service connection I get sucks always spinning raising the phone to catch a conn ... more

Got my service transfered over very easily. Good stock of phones and accessories

The manager was really nice

I work relatively near this store and i happen to see the people who work there take multiple hour breaks each day. Plenty of people would try to go in but would be met w ... more

New Google phone is great.

The main man at this phone repair is beyond awesome and heaven sent. He has helped me a couple of times with no problem very helpful great attitude and customer service a ... more

The sales person who attended us really told us a different deal than what was actually real. We were charged twice the amount and falsified the deal we got into. I do no ... more

Very helpful staff.

The guys that helped were cool. Dimitri & Frank. Hooked it up by helping me see that I'd actually be saving money by upgrading. I know, sounds funny but bundling was the ... more

Do not go to the cricket on Juan Tabo and Menaul. I went yesterday to get a mobile hotspot and this employee told me if it did not work to bring it back for a $25 resto ... more

They kept my id and now they are saying that they dont have it. This was the last place I used my ID and I never got it back.

Horrible knowledge The two male employees when I visited on 12/26/23 4:30pm Couldn't help me and didn't know anything. Only how to take payments or sale stuff. One of th ... more

Excellent