Concord, NH Bank

The staff at this bank are so awesome! Friendly helpful and professional. I had to have help with a loan and Laura was so patient and kind. I always feel like family here ... more

Deactivated my partners debit card and couldnt tell me why theyd done it. Then one of the employees tried to tease me she said. They have the customer service of a dead s ... more

Permantly closing the drive-through sucks. Long lines inside now. Ridiculous.

citizens took my money and will not return it

Best Customer Service in the state! The tellers were super helpful!

Ive been questioned multiple times by staff for going inside the bank rather than using the ATM. In the name of convenience, customers are discouraged from going inside t ... more

Caring tendents helpfulness and courteous service been using them as a family bank for 21years still happy

Such a friendly bank with great service

We have had such great customer service at Easterns Concord NH branch. Mark helped us so much on a Saturday as we needed to open an account and helped us get ready for ou ... more

Left more than a dozen messages via email and voicemail regarding my account. No response and so disappointing. Next step is reporting to BBB. Wish I had not let ... more

Good

Consistently state-of-the-art in terms of procedures, knowledge dissemination, technology and communication. They also have very kind employees. It is a pleasure and hono ... more

I want to personally thank Becca and Nichole for being amazing and helping me when I was having account issues. Couldnt have asked for a better team of ladies to help me ... more

Always friendly and they provide amazing service.

An excellent experience for my small business and personal needs. Shout out to Deneka specifically.

Weve had our business account as well as our personal accounts here since 2003. I cant say enough about this bank, its management or their staff. Even after moving out of ... more

All of the folks at this branch are excellent to deal with.

I have been with BSB since 2005. I can't express how happy I was to find a location not far from my work when I moved to NH. I have always had that small town experience ... more

Located outside the cafeteria in Concord Hospital.

Great people home town feel

Good bank with helpful staff.

Fast efficient