Bank of America (with Drive-thru ATM)

Good
Feb 18th, 2023

They were nice, but they had no drive up window! I'm not even sure if they have drive up services other than an ATM
Jan 9th, 2023

Everyone here at this branch is professional and does an efficient job of providing services and beyond helpful to me in every situation that has been presented to me and the staff to help me figure out what my next step is in opening a non profit organization and in end of life procedures to ensure my daughters access to my bank funds when the time arrives that they will need access to my funds for medical care and/or final expenses for cremation and disbursement of ashes and assessment and pay final expenses through my life insurance policies.
Nov 3rd, 2022

Sep 4th, 2022

This branch of Bank of America is well run with kind and thoughtful employees. Ordering foreign currency was a painless, easy and smooth experience. I placed the order via my BoA App on Sunday and the currency was at the Concord location by Tuesday morning. Pietro dealt with a less than polite gentleman before me, and handled that interaction with respect and the integrity that one would expect from a financial center. When I got up to the counter Pietro was all smiles and very friendly and polite despite the previous interaction and I appreciated that. Within 5 minutes I was given the currency I ordered and was out the door after a very friendly exchange with Pietro. I almost never go into the bank because the app really does everything I need, but Everytime I go into this location everyone is very kind and respectful.
Sep 16th, 2022