Novi, MI Bank

Efficient clean and professional

Citizens is a friendly, neighborhood branch that offers

Had a very smooth Experience for opening a Bank account. Josh explained me all the details for the bank account its usage and other things.

Very sweet.

Sarah was knowledgeable and very helpful. Thank you!

A little bank location with great services here at Fox Run. The bank manager used to be at the Auburn Hills location where I previously banked. She is a very profession ... more

Very attentive staff. They spend the time to do your business correctly. That why it looks to the folks waiting in line for their turn at the window that service is slow. ... more

Took 15 minutes to tell me that I can't close my account because their lobby is closed. Gotta love it

Super helpful staff at this location!!! The managers here are amazing and take the time to answering all your questions with as much information as possible. Looking forw ... more

Bank has charged service fee on account without notification and no one took care of concern properly. Worst experience. I have never had this experience with any bank. W ... more

Go take a shower, cook meal 4 ur children..and they have answered YET! they will put u on a hold for 40min minimum

Always slow, need more employees

I walked in and sat down because I want to talk to someone. Now where you are seated it's infront of the offices so they can see you sitting the. The first office a guy w ... more

Great service! Great people!

Merger made them suck. Debit cards aren't working and there's no estimated time for it to be back up. Had to overdraft my credit card in order to feed my family because o ... more

This is a well-run branch (kudos to Mgr Julia) with great personnel. Shout out to Asst Mgr Lindsay for her excellent service and being so accommodating.

Amazing customer / overall service.

I had a terrible experience. I walked in holding a small paper bag that contained my cash, waited in line, and then got greeted by Kayla Christian, who practically howled ... more

Absolutely horrendous banking service and no sense of professionalism or competency save yourself time, effort, and stress, bank anywhere else!