Grand Rapids, MI Mortgage Lender

Melissa made the whole house buying experience almost completely stress free. She worked directly with my realtor to help me through the process. She was on point with he ... more

Professional and expeditious

Very smooth process! Quick and easy.

Professional and expeditious

Very smooth process! Quick and easy.

Conrad was amazing to work with. His communication skills are superb and he helped me secure a difficult loan very quickly. Also educated me throughout the process and ma ... more

Excellent communication from Seth and his team. They made the process extremely easy to understand. They were also always willing to answer any questions we may have had.

Doug is incredibly knowledgeable, thorough and kind! He is responsive and gets things done. Extremely professional and has your best interest at heart. I highly recommend ... more

Paul and his team are friendly and make everything seem simple and hassle free

Had an excellent experience with the service David and his team provided. They were professional, knowledgeable and timely. I would recommend him to anyone preparing fo ... more

Experienced, honest, and very friendly loan officer. Highly recommend!

Despite encountering a very unusual refinancing situation, Steve and Sarah were able to overcome each and every obstacle. They were flexible, patient and responsive throu ... more

I would like to extend my gratitude to Mr. Ace Marasigan, Retail Center Manger at GR downtown branch, who lent an excellent hand in taking care of my mortgage account's a ... more

Steve helped us with financing our second home in Southwest Florida. Steve answered every question and made the process simple. Along the way, he gave excellent advice; a ... more

Jason Jenkins and his team provided thorough, timely communication to step us through the entire home loan process. They were consistently available and helpful.

I cannot rave about James enough. As a realtor I have worked with a lot of lenders and few are as dedicated and willing to above and beyond for their clients as he did. I ... more

Worked with Wes Dababneh to finance my family's new home. Wes was very professional and knowledgeable. He was able to put my wife and I's minds at ease. I would highly re ... more

Recent meetings with the manager, and a banker have been very helpful and informative. Very happy with this branch since my move to. Grand Rapids.

Zach did a great job! We had no idea what the process of buying a house is like as this was our first time and he explained everything every step of the way! Would defini ... more

Reasonably quick. Employees all seem to be adequately trained.

I walked in to open an account but was refused service; teller said I would need to return two days later for an appointment. I was the only customer in the bank at the t ... more

Very Professional and Helpful. I went through a home equity loan and the process was efficient and all questions I may have had were answered and followed up on.

Jake and his team were super helpful and walked us through each step of the mortgage process for our first home. I'd recommend them to anyone!

Amir is super helpful/fast when it comes to answering questions and he is super easy to work with!

Jeff was the loan officer of my mortage. From day 1 he was always helpful and super clear. When the bidding came he was next to our realtor agent and helped us to run qui ... more

Julie has made this entire experience an absolute pleasure. So helpful, and so knowledgeable. I couldnt recommend someone more!

It was great working with Nick VanVorst. His attention to detail and prompt response to questions alleviated a lot of stress from the home buying experience. Thanks, it w ... more

Very smooth process! Quick and easy.

Andrea made the process of getting my home loan so easy and simple. Any time I had questions, she answered them with patience and kindness. I felt so supported and cared ... more

Steve, Melissa, and Deb were great very responsive. Answered emails and text as if we were the only customers they had. Great job everyone.

Im a real estate agent with several clients that have worked with Rebecca. Her clients find her to be professional, supportive, responsive, guiding them through the mortg ... more

New to the area, introduced to Seth, went through the buying process and it was completely smooth. Clear and quick communication. Highly recommend.

Adam is enjoyable to be around and he works harder then other loan officers to make sure your loan is done right. He has a lot of great loan programs that help people aff ... more

You want someone you know in your corner when you are making a large life purchase. As a word of mouth business we rely on building trusted relationships within the commu ... more

It was lit up wasn't dark

If I could do less than 1 star I would these people are thieves and liars and will do anything to get your money.

Erik was extremely helpful and kind. Very patient with my 97-year-old mom and me. Love this credit union. Everyone at all of their branches is wonderful to work with. ... more

She is the absolute worst mortgage lender you could ever work with, she doesnt even deserve a 1 star. Shes scattered all over the place, never in her office or she was to ... more

Id recommend any and everyone to go to Jeff to be your loan officer. He was the greatest communicator of all time! He made this experience of buying a house one Ill never ... more

Eric was great. Recognized me when I walked in making the transaction quick and easy.

Greg made the WHOLE process as stress free as possible. We loved the level of communication and his follow up. We would strongly recommend Greg for your mortgage needs. ... more