Grand Rapids, MI Mortgage Services

Melissa made the whole house buying experience almost completely stress free. She worked directly with my realtor to help me through the process. She was on point with he ... more

Professional and expeditious

Very smooth process! Quick and easy.

Professional and expeditious

Very smooth process! Quick and easy.

Excellent communication from Seth and his team. They made the process extremely easy to understand. They were also always willing to answer any questions we may have had.

working with Raven and Lou was very great , they were always one call away & their customer service was out of this world .

Doug is incredibly knowledgeable, thorough and kind! He is responsive and gets things done. Extremely professional and has your best interest at heart. I highly recommend ... more

Paul and his team are friendly and make everything seem simple and hassle free

Conrad was amazing to work with. His communication skills are superb and he helped me secure a difficult loan very quickly. Also educated me throughout the process and ma ... more

I cannot rave about James enough. As a realtor I have worked with a lot of lenders and few are as dedicated and willing to above and beyond for their clients as he did. I ... more

Worked with Wes Dababneh to finance my family's new home. Wes was very professional and knowledgeable. He was able to put my wife and I's minds at ease. I would highly re ... more

Despite encountering a very unusual refinancing situation, Steve and Sarah were able to overcome each and every obstacle. They were flexible, patient and responsive throu ... more

I would like to extend my gratitude to Mr. Ace Marasigan, Retail Center Manger at GR downtown branch, who lent an excellent hand in taking care of my mortgage account's a ... more

Recent meetings with the manager, and a banker have been very helpful and informative. Very happy with this branch since my move to. Grand Rapids.

Experienced, honest, and very friendly loan officer. Highly recommend!

Had an excellent experience with the service David and his team provided. They were professional, knowledgeable and timely. I would recommend him to anyone preparing fo ... more

Reasonably quick. Employees all seem to be adequately trained.

I walked in to open an account but was refused service; teller said I would need to return two days later for an appointment. I was the only customer in the bank at the t ... more

Very Professional and Helpful. I went through a home equity loan and the process was efficient and all questions I may have had were answered and followed up on.

Steve helped us with financing our second home in Southwest Florida. Steve answered every question and made the process simple. Along the way, he gave excellent advice; a ... more

Zach did a great job! We had no idea what the process of buying a house is like as this was our first time and he explained everything every step of the way! Would defini ... more

Jason Jenkins and his team provided thorough, timely communication to step us through the entire home loan process. They were consistently available and helpful.

Julie has made this entire experience an absolute pleasure. So helpful, and so knowledgeable. I couldnt recommend someone more!

Amir is super helpful/fast when it comes to answering questions and he is super easy to work with!

Jeff was the loan officer of my mortage. From day 1 he was always helpful and super clear. When the bidding came he was next to our realtor agent and helped us to run qui ... more

Jake and his team were super helpful and walked us through each step of the mortgage process for our first home. I'd recommend them to anyone!

The Big Lake Lending does a great job with home loans in Michigan! Their team is top notch and can help homebuyers to the finish line quickly!

Steve, Melissa, and Deb were great very responsive. Answered emails and text as if we were the only customers they had. Great job everyone.

It was great working with Nick VanVorst. His attention to detail and prompt response to questions alleviated a lot of stress from the home buying experience. Thanks, it w ... more

It was lit up wasn't dark

If I could do less than 1 star I would these people are thieves and liars and will do anything to get your money.

Anita & team were friendly and welcoming. They were well prepared and thorough. We felt confident that all of the required details of our closing were handled. Thank you ... more

Im a real estate agent with several clients that have worked with Rebecca. Her clients find her to be professional, supportive, responsive, guiding them through the mortg ... more

Very smooth process! Quick and easy.

I highly recommend working with Vito Labellarte for your mortgage needs. He was incredibly helpful throughout the entire loan process. He stayed in touch with me and proa ... more

New to the area, introduced to Seth, went through the buying process and it was completely smooth. Clear and quick communication. Highly recommend.

Andrea made the process of getting my home loan so easy and simple. Any time I had questions, she answered them with patience and kindness. I felt so supported and cared ... more

You want someone you know in your corner when you are making a large life purchase. As a word of mouth business we rely on building trusted relationships within the commu ... more

Adam is enjoyable to be around and he works harder then other loan officers to make sure your loan is done right. He has a lot of great loan programs that help people aff ... more