Worcester, MA Bank

Excellent service from excellent staff

I am soooo glad I joined this Credit Union... Was always engaged quickly and professionally. Mory Keita is such an awesome person...He helps me out with every situation s ... more

Amazing service. Katelyn is always extremely helpful.

Terrible customer service and attitude from Hermin. Definitely shouldnt be working here until she gets better customer service skills.

Gold star blv Worcester is by far one of the best locations. Adelina has helped with wire transfers and has being more then helpful figuring the fact that I didnt have al ... more

Excellent Bank is a small bank but with great proposals I opened several business accounts and so far I really like it, it is a shame it is not found in many places beca ... more

They are super nice and kind. I never had any issue with this bank.

Drive up Atm buttons are really worn out. Also the height of the atm is horrible for truck sized vehicles.

This bank is very good quality the ATM is very impressing if you are looking for different types of amount dollars and the quality of service inside is always the best ve ... more

I have been a customer for over a decade and never had an issue. I am a satisfied customer.

Customer service is abhorrent.

santander is changing for the worse

Good luck communicating with them. Literally going to be dealing with robots 99% of the time. Dont open an account here

Great customer service!!!

ATM never works

Easy place to do business,

ATM rarely works

The nice thing about TD bank is that they are open on weekends too! The customer service is good and they are nice, a little bit slow I would say

Would prefer Park Ave Branch. Rude staff at this branch, incompetent customerservice

Super nice and really helpful

Very good people, nice service.

Terrible service, worst bank ever.

This is not a real Bank i just wasted time of my day.. not Cool! Y'all need to notify on Google maps what this place really is!!!

I obtained a loan for my vehicle, and it was the smoothest and easiest I could ever have imagined. And my credit score barely made me eligible. I finished paying off my v ... more

They suck at customer service I've had my account for over 8 years and I go in the other day to withdraw my money and I get questioned like I'm a criminal just because I ... more

I came from Ukraine. In the USA only 3 weeks. I have SSN, debit card, savings card and all documents. When I tried to open a secured credit card, this bank refused me due ... more

Very friendly tellers unlike the other Park Ave branch

Best Banking experience by far to me anyway

Very professional and friendly

Always good people working there. Very helpful, and now that it is Fidelity there are more branches and they have better internet banking.

Ive been banking with chase for years through multiple states and I have to say this bank has the worst employees ever. They are the most unhelpful people ever, I had to ... more

Called over 20 times in the last week havent answered the phone once if I could give negative stars I would

Most friendly bank I have ever been to! They are super helpful, quick and really kind.

Budcounperyamo pesonal

I have always received extremely good service! The staff is helpful and competent. My manager Alessandra is always ready to resolve any and all problems! I am very satisf ... more

I went in today to get some information that was desperately needed. The front desk customer service rep was outstanding. John Morgan did his due diligence to help me and ... more

I had been a member OF MCU for years and had a great experience, good people, take very good care of what I need, specially with Alessandra Ignacio, she gave me a prof ... more

Great people

We love this bank. They have always taken care of our needs and the personnel are very pleasant and helpful.

Learn to answer your phone!!!!! Us customers need assistance!!!!!!

Dont use ATM, it doesnt know how to count.

Sam is very professional, responds ASAP. I just feel he is very honest with me. I also feel he is well rehearsed in his answers.

We were sending two wire transfers. We made an appointment and that appointment was confirmed the morning of making sure we had the documents we needed which was very hel ... more

I used this bank because my work used them. After a few months I opened my account with them. I bank there because the lady's at that bank are amazing. Always greeted you ... more