Verizon

If I could give the people who work at this Verizon store negative stars I would. Earlier this year I came in for a new home wireless kit and an upgrade on my cell phone. Incredibly, the guys at this place managed to make a huge mess out of my home wireless and cell phone. It took several hours on the phone and four separate trips to the store to fix all of the issues, some of which I am still dealing with four months later. It may be well located, but this Verizon is not worth the headache and all of the incompetency you encounter there. Try another store instead.
Mar 25th, 2024

Feb 20th, 2024

Feb 7th, 2024

People in store are helpful. To call and get service, forget it. You can't get through to a person to help. Some locations say the store is open but you get there and it is closed. Maybe staffing issue?
Feb 4th, 2024

Had to send a friend to that store because their phone couldnt connect to a different network due to a carrier lock. The rep at the store probably wasnt aware of what a carrier lock even was. They came back with some nonsense phrase about internal antenna being the issue. An internal antenna and a carrier lock have literally nothing to do with each other. They literally sound like startrek making up science words. Actual children work here who want to avoid a 10 minute call during the slow season in january to help a customer. Buyer beware.
Dec 26th, 2023