Louisville, KY Electronics Store

Hi I feel excited to you guys love y'all

Having problems with my I-phone, 3 trips to this store has not solved them!

We had a great experience at this location. Everyone was working hard, very friendly & extremely patient. There will always be a wait because no issue with cell phones is ... more

Jackson did a great job on the repair of my Google Pixel phone screen. I was in and out in about an hour, and the phone looks as good as new. With no physical damage, I p ... more

Love the service but could do without all the fees

Looking to buy a new phone. It was 6:55 P.M The open sign was on, lit up. The door was literally propped open. Sign says open till 8. Walk in. This little dirtdobbler loo ... more

I went in to pay my bill as I have in the past..although this time I'm 6 months pregnant and needed to use the restroom. All the rep needs is my account and phone number. ... more

The manager stepped in and made my experience great Thank you.

This SPRINT/TMOBILE store is the best one I have ever been to for sales and service! We have been buying cell phones from them for years. Their service is always excell ... more

The guys are great here! From the moment i walked to the counter everyone was so hopeful

Went to pay my bill and it's 6:30 they said that they were open till 7 and no one was there it was closed locked up and lightout

With courtesy & kindness & quick service

Worst customer service my phone bill was overcharged without me knowing or making any changes to my account I bought a new phone now they're charging me an extra $9 on my ... more

And there commercial is a lie and fake

Fast service but hardly ever have any good phones there

The salesman was definitely the best representative that I've delt with since switching to Metro PCS. He knew what he was talking about and listened to me and addressed m ... more

Fixed my phone and helped me with the ATT app.

Dee Jay was very friendly and professional. We enjoyed talking to him. He was very interesting.

Workers are very helpful and friendly. I really like this store

Brendan went above and beyond to help me. Thank you Brendan!!!

Kendra and Jenni have helped us several times. I can not imagine better service provided by anyone else! They were extremely patient and helpful with changing our tv and ... more

Very fast...efficient...nice and very good offers

Gabe was very patient and knowledgeable. A real credit to AT&T.

Tyro was extremely courteous, personable, and helpful with our Samsung and iPhone upgrades. We also got great deals on earbuds and an iPad. We were first to arrive on a S ... more

Everything was great!

Ethan was awesome and helpful!

Went in to switch services, and the representative made it Fast and Easy. I was able to get in and out within no time.

Easy and fast service.

Thank you to the employees that helped me today receive my new cell phone These guys went out of their way even with their system acting funny to be patient and take thei ... more

I needed two LG Stylo4 phone for upgrade. The owner refused to sell me both phones. He told his employee only one phone could be sold for upgrade and the other for new ac ... more

I needed to do a simple exchange on my iPhone and  Kevin and his team couldn't have been more helpful! Markee , Kevin and the 2 other women in here are awesome! Excel ... more

My experience was amazing. Robbie helped me buy a new iphone and transfer all of the info from my old one to my new one. Definitely recommend them!

Good

Huge shoutout to the T mobile employee Natalea at the springhurst location. She made the process of buying a new phone simple & fast!

Answers: 1. I was satisfied because I did check in when I was greeted, then found pleasure in using the restroom (was clean) and then waited less than five minutes for my ... more

I was treated poorly by management and staff. The hefty manager who wouldnt give me his name treated me like a burden and also made racial comments about having to speak ... more

March 23, 2024 @ 3:00pm or 4:00pm I loved the phone not the service. My and boyfriend went here to get new phones, I had to wait for mines to come in the mail he got his ... more

Very busy, we had already wiped a locked apple phone and sent the email for taking off old user,we went to make sure that it was correct

Not helpful at all

Easy transition. They were understaffed but no complaints

It's crazy and they take a long time to serve the staff.

They are nice at this location

Staff was friendly and knowledgeable. Wait time was short. Would definitely visit again.

Luiggi is THE best. saved me a ton of money, went over all my options. patient. bilingual. !!!

Iike I said I just bought the phone and let me try it out first

Don't sign a contract with these people. There's No way out. They charge you for everything. You pay a monthly amount to 'lease' the phones. Then if you need servicing th ... more

I was furious about the sprint end of my switch to TMobile because sprint was still charging me. I'm not young, can't hear and was getting nowhere on my own. I believe ... more

The Sprint store at Springhurst today was so disappointing. The person was there by himself (Michael).He had only one customer but she was only activating an IPAD. He ... more