Cedar Rapids, IA Bank

Needed help with online stuff. I talked to a lady for a good ten minutes and she was so nice!

Got a 1099 for funds never received 333 Maxx checking bonus is fake they will just give u the run around when time to pay u then after u get mad and leave their bank they ... more

(Translated by Google) It is a good place and the staff is very friendly. (Original) Es un buen lugar y el personal muy amable

Amy Hanson is great! She provided concierge service and followed up to make sure that I got everything set up before the deadlines, when I forgot. I appreciate her dedica ... more

Very impersonal service. Let the virus change their entire culture and make their banking unrecognizable. Messed up several wire transfers nearly putting my family in leg ... more

Customer Service shouldn't be dependant on one person. I'm beyond disappointed.

Bank of the West is now BMO

The BEST banking experience I have ever had. 100% recommended!!

This particular bank is odd. I get a negative energy every time I walk in as if I did something wrong. Especially the same people that worked there from their older locat ... more

I have been a member of Great Western for 25yrs. I moved to the Northern Cedar Rapids area 3yrs ago. I was so excited to see that there is now a branch in Cedar Rapids an ... more

Before today I would say it is a wonderful bank. I had troubles with my mobile app. Went in to Council street branch and worked with a gentleman for 40 minutes. Could not ... more

Worst bank I've been with. "Processing time" is what they call when you pay for anything and it takes 2 week minimum for for it to go though. It'll take it off your curre ... more

Fast and easy getting a CD. Everyone was very helpful.

First impressions are great, banker named Ben i talked to was a good dude

I am giving 2 stars because the gentleman answered the phone then instead of sending me to opening a sizable checking account I was sent to automated... After Numerous a ... more

Phenomenal Bank! Personal service and friendly faces.

Always treated with respect and appreciation been with farmers state bank since the 70s so yes they are family.

This branch closed permanently.

Don't bother calling the 1-800 number unless u have an hr to wait and listen to the exciting robot. Not even a local branch number??

We like Tres Neil very much, he is very polite and knows his job well.

Great people, easy to schedule phone meetings, ask general questions regarding mortgages and personal loans with the right people. The app is a little clunky but is alway ... more

Slowest WF in 100 miles

Managing passwords with them has become far more of a hassle than the qaulityof service is worth. Will most likely be switching to Chase

When we moved to Cedar Rapids in 2020 from NC, this branch was closed due to covid. So we put our safe deposit box at another WF location. When it opened back up, we were ... more

Timely response in resolving all the queries in getting my home refinance done.

Was there for a week, worst experience of my life. The workers have terrible service and no phone call was returned. Would not recommend.

We have nothing but good to say about Bank Iowa. They are courteous to work with. Give good interests rates (well, as good as you can get right now), and often know us wh ... more

Absolutely horrible experience at the Mount Vernon road location I receive gold 1 dollar coins from the vending machines in my employee lounge at work after a few months ... more

It was a great experience Karen Virtudazo was such a sweet and effective I am pleased.

We have been working with Peter for over 12 years now and he has always helped us find the best options for our financial situations. We have referred him to multiple fri ... more

Sometimes they are very rude. I had a better experiences with my other bank I had before this one. I should have just opened an account there.

Great place toBank.Tellers know you on a personal basis. They have lost some very good employees over the years. This seems to be a trend in the banking industry. I have ... more

Very friendly family owned bank.

Fast service

Carly Henderson made buying my personal home very easy. She also got me in touch with Amy Miller who made buying my first rental house super smooth. Would recommend.

As a bank, I believe it's a normal everyday bank like you would expect. I've had a few problems here but normally everything goes just like you would get at most banks. I ... more

Prompt, friendly, and personal service, with the standard breadth of services and options expected from a major bank.

Great place

I find Hills Bank EMPLOYEES to be the most hospitable, respectful, "socially-uplifting," and very "SINCERE to client concerns" than other bank I've known in this city. (O ... more

I always receive top notch courtesy and swift service

Please dont list it as a bank if it is actually corporate offices

The workers need some time to train, but they are backed by a professional corporate team.

Use any other bank but Bankers Trust. Not your advocate at all. Our personal experience with Bankers Trust was so very disappointing. Staff was unsupportive.