Chamber of Commerce

      U.S. Bank Branch

      ( 29 Reviews )

      U.S. Bank Branch
      • 5321 Council St NE
        Cedar Rapids, IA 52402
      •   319-378-3183
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.2 - (29 reviews)
      13
      2
      1
      4
      9
      Read Our 29 Reviews

      Chamber Rating

      3.2 - (29 reviews)
      13
      2
      1
      4
      9
      › ‹
      • Manley PS


        Aug 5th, 2023

      • Jacob Bordignon

        Prompt, friendly, and personal service, with the standard breadth of services and options expected from a major bank.
        Jun 14th, 2023

      • Dallas McFarland

        This review is more so for US Bank as a company. Absolute worst bank Ive ver been with. Deposited a check, less than what I normally deposit in my account. They decide to put a hold on the check until the 22nd.. I deposited on the 12th of October. They just decided to randomly flag my deposit and hold my money. Not allowing even $200 of the money to be withdrawn or used. My account has since been overdrawn due to bills coming out (would not have been an issue as the check was deposited well before any bills came out) and they want to charge an over draft fee for it. Have had issues with atms eating my money, then not refunding me, random withdrawals without my approval and no help from them. Randomly locking my cards and more. 0/5 if I could. I will be switching banks once my check has been cleared.
        Jul 29th, 2022

      • Osiris the virus


        Mar 7th, 2022

      • Brita R.

        I went to this U.S. Bank Branch in Cedar Rapids to do some transactions with my account. The staff was very kind and helpful, and helped me with everything I needed. Overall, a great experience.
        Dec 27th, 2021

      Read Our 29 Reviews

      About
      U.S. Bank Branch

      U.S. Bank Branch is located at 5321 Council St NE in Cedar Rapids, Iowa 52402. U.S. Bank Branch can be contacted via phone at 319-378-3183 for pricing, hours and directions.

      Contact Info

      •   319-378-3183

      Questions & Answers

      Q What is the phone number for U.S. Bank Branch?

      A The phone number for U.S. Bank Branch is: 319-378-3183.

      Q Where is U.S. Bank Branch located?

      A U.S. Bank Branch is located at 5321 Council St NE, Cedar Rapids, IA 52402

      Q What is the internet address for U.S. Bank Branch?

      A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/iowa/cedar-rapids/5321-council-st-ne-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

      Q How big is U.S. Bank Branch?

      A U.S. Bank Branch employs approximately 20+ people.

      Q What days are U.S. Bank Branch open?

      A U.S. Bank Branch is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is U.S. Bank Branch rated?

      A U.S. Bank Branch has a 3.2 Star Rating from 29 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Nearby Citibank Locations

      Ratings and Reviews
      U.S. Bank Branch

      Overall Rating

      Overall Rating
      ( 29 Reviews )
      13
      2
      1
      4
      9
      Write a Review

      Manley PS on Google

      image

      Business Response on Google Aug 6th, 2023
      Thank you for taking a moment to share the great experience you had, Manley. As always, if any assistance is needed, our Customer Service team is available anytime at 800.872.2657. We hope you have a wonderful day. ^Tevin

      Jacob Bordignon on Google

      image Prompt, friendly, and personal service, with the standard breadth of services and options expected from a major bank.

      Business Response on Google Jun 26th, 2023
      Hello Jacob, thank you for taking the time to share your positive feedback. We look forward to helping you with your banking needs for years to come. All the best, ^Kim

      Dallas McFarland on Google

      image This review is more so for US Bank as a company. Absolute worst bank Ive ver been with. Deposited a check, less than what I normally deposit in my account. They decide to put a hold on the check until the 22nd.. I deposited on the 12th of October. They just decided to randomly flag my deposit and hold my money. Not allowing even $200 of the money to be withdrawn or used. My account has since been overdrawn due to bills coming out (would not have been an issue as the check was deposited well before any bills came out) and they want to charge an over draft fee for it.
      Have had issues with atms eating my money, then not refunding me, random withdrawals without my approval and no help from them. Randomly locking my cards and more. 0/5 if I could.
      I will be switching banks once my check has been cleared.

      Business Response on Google Feb 10th, 2023
      Hello Dallas, I understand your frustration with the hold on your deposit. Although we are unable to remove a hold, we are happy to review your account and provide you with additional information regarding the hold if you would like. If you want us to give you a call, please send an email and include your phone number and reference number 803. Our email address is [email protected]. We look forward to speaking with you. All the best, ^Kim

      Osiris the virus on Google

      image

      Business Response on Google Jun 10th, 2021
      Oh no. We're concerned to hear about your recent experiences, Osiris. We welcome the chance to discuss this with you further. Please email your phone number and reference #5788 to us at [email protected] and we'll call you within 2 business days to have the matter reviewed. We look forward to speaking with you. Thank you, ^Kortnee

      Brita R. on Yelp

      image I went to this U.S. Bank Branch in Cedar Rapids to do some transactions with my account. The staff was very kind and helpful, and helped me with everything I needed. Overall, a great experience.

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      Overall Rating

      Overall Rating
      ( 29 Reviews )
      13
      2
      1
      4
      9

      Write a Review

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