U.S. Bank Branch

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

2.6 - (24 reviews)
6
4
0
3
11
Read Our 24 Reviews

Chamber Rating

2.6 - (24 reviews)
6
4
0
3
11
  • Rachel Ransom


    Nov 26th, 2023

  • Brian Q-ball Jones

    As a bank, I believe it's a normal everyday bank like you would expect. I've had a few problems here but normally everything goes just like you would get at most banks. I really don't have a lot you say about this one because I would rather drive 20 miles away and go to the Amana branch. Much nicer ladies running the bank down there.
    Oct 5th, 2023

  • Angie Hull

    Waiting (currently) for almost 20 minutes in the drive thru - teller needs to have this other lady come inside theyre seriously having a conversation! Is there only one teller/employee here in a Monday?! So the reply from the bank representative basically says that instead of using their teller service I should use an alternate method of service aka self serve through the atm etc. Why not instead consider that there should have been a back up assistant for this one teller or better yet, when theres a complicated transaction holding everyone else up asking that customer to either come inside to complete or drive back around to complete rather than holding everyone else up.
    Feb 16th, 2022

  • Okami Ozomaki

    Very bad service for international transactions, I am waiting for about month to get my refund and till now I don't have any idea what's going on.
    Jun 23rd, 2021

  • James Phillips (Matt)

    Sat in drive up line nearly an hour waiting for service. Very busy location. Definately need to expand or somehow figure out how to move the line faster.
    Apr 2nd, 2021

Read Our 24 Reviews

About
U.S. Bank Branch

U.S. Bank Branch is located at 2510 Edgewood Rd SW in Cedar Rapids, Iowa 52404. U.S. Bank Branch can be contacted via phone at 319-396-8682 for pricing, hours and directions.

Contact Info

  •   319-396-8682

Payment Methods

  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for U.S. Bank Branch?

A The phone number for U.S. Bank Branch is: 319-396-8682.


Q Where is U.S. Bank Branch located?

A U.S. Bank Branch is located at 2510 Edgewood Rd SW, Cedar Rapids, IA 52404


Q What is the internet address for U.S. Bank Branch?

A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/iowa/cedar-rapids/2510-edgewood-rd-sw-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing


Q What days are U.S. Bank Branch open?

A U.S. Bank Branch is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is U.S. Bank Branch rated?

A U.S. Bank Branch has a 2.6 Star Rating from 24 reviewers.

Ratings and Reviews
U.S. Bank Branch

Overall Rating

Overall Rating
( 24 Reviews )
6
4
0
3
11
Write a Review

Rachel Ransom on Google

image


Brian Q-ball Jones on Google

image As a bank, I believe it's a normal everyday bank like you would expect. I've had a few problems here but normally everything goes just like you would get at most banks. I really don't have a lot you say about this one because I would rather drive 20 miles away and go to the Amana branch. Much nicer ladies running the bank down there.

Business Response on Google Sep 21st, 2023
Hello Brian, thank you for taking the time to leave a review regarding your recent visit. Your feedback is appreciated and used when changes and updates are being considered. We appreciate your kind words about the Amana branch and hope that the Cedar Rapids branch can provide you with great service in the future. I wish you the best, ^Kim

Angie Hull on Google

image Waiting (currently) for almost 20 minutes in the drive thru - teller needs to have this other lady come inside theyre seriously having a conversation! Is there only one teller/employee here in a Monday?!
So the reply from the bank representative basically says that instead of using their teller service I should use an alternate method of service aka self serve through the atm etc.
Why not instead consider that there should have been a back up assistant for this one teller or better yet, when theres a complicated transaction holding everyone else up asking that customer to either come inside to complete or drive back around to complete rather than holding everyone else up.

Business Response on Google Apr 11th, 2021
Hello Angie. We are sorry to see that this was your experience when visiting. We understand that time is important to our customers and do our best to ensure an efficient visit. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. If you would like to speak with us in further detail about your visit, we would love to hear from you. Please send us an email to [email protected] with your phone number and reference number 3383, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

Okami Ozomaki on Google

image Very bad service for international transactions, I am waiting for about month to get my refund and till now I don't have any idea what's going on.

Business Response on Google Oct 7th, 2021
Hello Okami, Thank you for leaving your review. I'm sorry to hear that you've been having trouble with a refund and we'd really like to take a look on your behalf. Please send us an email at [email protected] with your phone number and reference number 1761. Once we receive your number, we'll give you a call within 2 business days to help. We hope to hear from you soon. ^Caitlin

James Phillips (Matt) on Google

image Sat in drive up line nearly an hour waiting for service. Very busy location. Definately need to expand or somehow figure out how to move the line faster.

Business Response on Google Mar 1st, 2021
Thank you for sharing the details of your visit, James. We appreciate the time you have taken to provide your feedback. If you would like to discuss this matter with us further, please email your phone number and reference #9728 to us at [email protected] and we'll call you within 2 business days. All the best, ^Kim

Load More Reviews

Overall Rating

Overall Rating
( 24 Reviews )
6
4
0
3
11

Write a Review

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