Peoria, IL Bank

THIS IS LOCATED INSIDE OF A GROCERY STORE. You either have to walk in the exit door or walk around the checkout lanes to get to the chase "bank". The ATM is right next to ... more

Great customer service they know you by name always quick to handle all your banking needs

It is like a small town bank. Everyone is friendly and helpful. They know my name! The treat customers like people. They have always listened and been able to figure ou ... more

Always a pleasure when I go in they always make you feel welcomed

I walked in and didn't even receive a smile. I wanted to add a POD on my account. The lady had no idea how to add it. She went to ask the manager in the corner. He was on ... more

I started a new job. Deposited my first check via mobile, got it in 48 hours. My next check, I Deposited at the bank's ATM. Now my payroll check has been on hold since ... more

I banked with Commerce for 12 years or more and yesterday I was treated like my time with them didn't matter I went to withdraw from my account and was met with racial ... more

Great friendly service

Helpful at every turn. Going to get an account here soon!

I've been in this location only a handful of times but I usually get very good service and Bankers that seem to know what's best for my visit needs through professionalis ... more

Love Busey Bank, but bad experience at this branch. Came in for a new debit card, took roughly 10 minutes to get issued due to banker error, then after sitting in the lob ... more

Still no atm at willow knolls super inconvenient especially since you closed Grand Prairie location have to across town again

Great service and very helpful.

Not the best in customer service and got a little bit of lip from a supposed " head teller" supervisor on a simple check deposit!! Come to think of it the lobby employee ... more

This was a horrible experience! I was entice to come here because they were giving me a $6,000 grant. I let them know I could not turn on the utilities, and my home offic ... more

Busey Bank are very good community partners. I attended a church service and Busey representatives were there making a very much needed presentation. They provided gre ... more

The tellers are very nice

Very unsafe location. They let people literally stand there amd watch you use the ATM in their lobby and will do nothing about it.

This is my new bank. Still like everything about it. Nice people, short lines, easy to get in and out. Very professional place. +A+

Very friendly and helpful over the phone. No wait to talk to someone

Annoying they closed the lobby for whatever reason.

Cheyenne Carter was very helpful and very nice to deal with! Exceeded my expectations! And recommend her for all of your banking needs

It is like a small town bank. Everyone is friendly and helpful. They know my name! The treat customers like people. They have always listened and been able to figure ou ... more

Patrick and I could not recommend Rick Riggins enough. He is very thorough and made the mortgage process smooth and easy!

Quinn was an outstanding loan officer . She was a great communicator and worked really hard for us during the entire process. She made us feel like we were her only custo ... more

I love this bank and the people worithere are so helpful

The staff is so kind and helpful and the location is easy to find with good parking!

Great little ATM right outside of downtown Peoria.

Veronica was great to work with. She answered all our questions.

Great place to bank ....they know the customers and treat them well

I called about a charge on my account that didnt seem accurate, the bookkeeping lady was completely rude during the entire conversation. I understand its the holidays, bu ... more

Very helpful

I have been banking here since college. I use to go in every pay day and deposit my check with the lovely Susan. We built a great relationship and helped me to open anoth ... more

Very nice staff, always helpful and friendly. No Saturday hours is extremely disappointing though! Only bank located near downtown living, would be really nice to have ho ... more

I’ve always had wonderful service. I love that they know me and make me feel so welcome. I’m sure all the branches are great but I drive to this branch.

Wonderful 40's feeling of an old home town bank. Tellers get to know you by name and face, and they are so darn friendly! This is the exact image of a company I like to ... more

Drove all the way around the building and didn't see an ATM. Parking is on opposite sides of the building from the front door.

Nice business to bank with. Pretty fast and easy if you ask me. Expectations are really simple to bank with them. Nice customer service.

Signed up for account today and was easy to do haven't had account in years

I have never encountered such an appalling level of disrespect and ignorance from the staff at a bank. They were not only rude and dismissive but also displayed a shockin ... more

Yes went there a couple days ago with a check from my job from Springfield il just moving to the area my job is bank with INB walked in didnt greeted me properly made me ... more

My Bankers!

Awesome Bank and the employees are so helpful and welcoming

Useless bank tellers, like to blame companies on your employees inability to count. Maybe next time you hire people they should be able to count a deposit without messing ... more

This is a leasing office not a bank