Champaign, IL Bank

Personable, knowledgeable, able to provide answers to any question I have. and keeps me informed of any updates the bank is doing.

Good local bank. Online banking and app are good design. It's friendly interface. Credit card is ok. You can find a lot more better deals. Watch for the cash back.

Fast, friendly, over the top service. Especially because I came in with my 3 year old whom is very curious and creates his own rules, and the tellers didnt mind at all, t ... more

I was assisted by Juvy (Hoovie) Gonzalez Jr., and I must say that his professionalism, expertise, and courteous demeanor made my banking experience truly exceptional. He ... more

I visited this branch frequently for years, and never had a less than spectacular experience! The staff are all friendly and knowledgeable, always going above and beyond ... more

Banking with them sucks. Also tried calling during business hours for 2 hours and no answer.

By far the best bank I have ever had. Management is great and workers are great! I couldnt ask for a better banking team for me and my family.

Great Customer Service

As a lifelong customer of The Bank of Edwardsville, I was disappointed to hear that the hometown bank would be no more. While I was willing to give Busey a chance, my ex ... more

The bad reviews on here kind of scary. I have never had a problem with this heartland Bank. I like it cuz when my debit card is set to expire I can go to their office and ... more

Great bank! Full coverage in Chicago and UIUC! All point ATM access is a must have!

Branch has new hours. Lobby 9-5 M-F and the drive up opens at 8:30 everyday. New management and bankers has made the branch feel more welcoming and inviting. Would defini ... more

Do not deposit checks with Chase! They literally screwed me on my loan payments! Every time I deposit a check, no matter the amount, chase always puts it on a stupid hold ... more

Very good Bank

They are always helpful

Worst customer service and practices Ive ever dealt with and never anyone with any authority to answer questions if in fact someone actually answers the phone at the Kirb ... more

Worst possible ATM. $4 withdrawal fee.

Tiny Chase Bank but awesome. Good service. Specially Rayn. He is a best banker I ever seen. He help me a lot.

Great people!

I UPSed a letter (with my signature) to Busey Bank which they received on 03.28.24 requesting a joint account to be closed (since I was no longer the POA on the account). ... more

I was trying to get notarized for apostilles purpose, the notary person didn't know how to properly notarize initially, so I had to return with requirements listed by the ... more

We have worked closely with Stanley and he is very attentive to all of our banking needs! The tellers are very pleasant and information as well! Joel Ward Homes

Environmentally Friendly to Disabled!

Complaining about the way the bills are faced, because that made them have to do a little extra work. Someone who has been depositing for years upon years knows that is a ... more

Quick responses and excellent customer service

Excellent. I recommend service. Customer service very good

will charge you a $3 fee for paper statement and give you pennies for interest on your savings account.

The teller was very polite and greeted me upon entering. She did her job well and professionally tended to the documents I asked for

My bank Is very good

Can't believe I'm agreeing with Philip F, a man who thinks pine wood typically has ten times greater mass per volume than water (I wish I was joking), but yeah INB is gr ... more

Posted on Google and on the doors closing time is 6pm but I'm in the lobby at 5:05pm and they're telling me to get out because they're closed??

I have been a customer in this bank for several years in a joint account. Few years ago I have moved to a different state. The other account holder has moved to a differe ... more

Aimee very helpful

Worst possible ATM. $4 withdrawal fee.

Closing the Neil St. branch at 430 is very inconvenient for U of I employees. Getting to your vehicle after work and across town before 5 to the other branch is very diff ... more

Went to their facility and the windows were so dirty it look like a cattle barn