Busey Bank
-
614 South 6th Street
Champaign, IL 61820 - (217) 365-4552
Hours
Chamber Rating
-
A Bc
As a lifelong customer of The Bank of Edwardsville, I was disappointed to hear that the hometown bank would be no more. While I was willing to give Busey a chance, my experience has been far from stellar since the take over. Hold times to speak with a customer service rep, from either their main support line or online chat, has been well over 30 minutes. Because there isn’t a sense of loyalty, I have been trying to figure out why should I remain with Busey when there are so many better options with higher deposit rates (3%-4% rates on a checking accounts at a local hometown credit unions). With the issues I’ve experienced, and the fact Busey is not, nor will it EVER be, The Bank Of Edwardsville, it doesn’t make sense to stick around as loyalty in the banking world means nothing these days. Once you get comfortable and recognize the people at one branch, a merger comes along and you’ve got start all over. While I applaud Busey executives for trying to portray the conversion as a good thing for the community, and force their employees to tell us that Busey will continue to adopt the same values and experience as the Bank of Edwardsville - we all know that isn’t the case. I will be moving my personal and business accounts to another institution and have convinced several others to do the same - an institution that has more of a hometown presence than Busey and offers more perks and better rates.
Nov 17th, 2019 -
Emily Marie
Aug 13th, 2019 -
Joanna Delaporte
This is a real branch with tellers and account management.
Mar 29th, 2019 -
Luciana Marrara
Feb 7th, 2019 -
S L
Friendly staff.
Dec 25th, 2017
About
Busey Bank
With more than 150 years of strength and service, Busey knows the importance of a lasting promise and tailored solutions. We provide an array of services across Illinois, Missouri, Indianapolis and south west Florida-including personal banking, commercial lending, mortgage, wealth management solutions and more. Whatever your needs, Busey's got your backing.For more information on our products and services-or to find your closest Busey branch or ATM-visit us today.
Contact Info
- (217) 365-4552
Questions & Answers
Q What is the phone number for Busey Bank?
A The phone number for Busey Bank is: (217) 365-4552.
Q Where is Busey Bank located?
A Busey Bank is located at 614 South 6th Street, Champaign, IL 61820
Q What is the internet address for Busey Bank?
A The website (URL) for Busey Bank is: https://www.busey.com
Q What days are Busey Bank open?
A Busey Bank is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Q How is Busey Bank rated?
A Busey Bank has a 4.2 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Busey Bank
Overall Rating
Overall Rating
( 9 Reviews )A Bc on Google
As a lifelong customer of The Bank of Edwardsville, I was disappointed to hear that the hometown bank would be no more. While I was willing to give Busey a chance, my experience has been far from stellar since the take over. Hold times to speak with a customer service rep, from either their main support line or online chat, has been well over 30 minutes. Because there isn’t a sense of loyalty, I have been trying to figure out why should I remain with Busey when there are so many better options with higher deposit rates (3%-4% rates on a checking accounts at a local hometown credit unions). With the issues I’ve experienced, and the fact Busey is not, nor will it EVER be, The Bank Of Edwardsville, it doesn’t make sense to stick around as loyalty in the banking world means nothing these days. Once you get comfortable and recognize the people at one branch, a merger comes along and you’ve got start all over. While I applaud Busey executives for trying to portray the conversion as a good thing for the community, and force their employees to tell us that Busey will continue to adopt the same values and experience as the Bank of Edwardsville - we all know that isn’t the case. I will be moving my personal and business accounts to another institution and have convinced several others to do the same - an institution that has more of a hometown presence than Busey and offers more perks and better rates.
Emily Marie on Google
Joanna Delaporte on Google
This is a real branch with tellers and account management.
Luciana Marrara on Google
S L on Google
Friendly staff.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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