Hilo, HI Car Rental Agency

Great as always. Easy in and out and no hassels.

affordable prices for a great rental and very kind employees :) thank u guys

I have had two chances to work with Enterprise Rent-A-Car and have had nothing but a 100% fantastic experience. Staff was incredible helping out with minor issues. Commun ... more

Booked online easily, no added charges upon check-in. Quick and easy check in and return process.

Excellent service and vehicle just as reserved. I always choose Enterprise because of their consistently good service and fantastic customer care.

Ron the manager

What the website states and what the company provides and follows through on are not the same. Really bad service.

Very good nice and easy service for a far lower price than at the big rental car firms. Amazing service and vehicle. I'll definitely rent from them again.

Prices are reasonable and does not rip me off! The best in hilo and I would recommend anyone to this place! Thank you personally to Mr t...I appreciate you so much anyone ... more

Fast, smooth and efficient car rental business. Highly recommend!

Affordable and nice cars.

I can't say enough about Rick and his team. They were all pleasant, courteous and understanding. Always quick to answer text messages or emails. Had a problem with one ... more

Close to the airport shuttle bus get you there from /to airport Busy and cars are not new

Charged me 200 deposit without even telling me and waited 20 mins for a shuttle from the airport and my wife and I ended up walking with our luggage and it's dumb to have ... more

Some car pick up and drop off areas are very long for people with difficulty walking

When I picked up the car it was dirty and inside was used water bottles. The warning light for car needing service was on. The warning light for a low tire also was on ... more

I would like to specifically highlight Wesley at the Hilo airport Budget Car Rental! He was truly so helpful and made our experience so seamless and smooth. I am so grate ... more

Tried to Jack up the price because of Christmas and new year called them 2 times something about $500. A day lol clowns

Excellent customer service. Very efficient and friendly. Highly recommend this location!

Spent 1.5 hours in line waiting to get our contract. They only had 4 of 12 check in counters open despite having a line out the door of people waiting to check in. After ... more

Do it early. If the Hertz parking space is full, you can park somewhere else and talk.

We had a very positive experience with Dollar. Although they were extremely busy with pickups, the associates were efficient and very kind. They did not have the type of ... more