Dollar Car Rental

Mar 16th, 2024

We had a very positive experience with Dollar. Although they were extremely busy with pickups, the associates were efficient and very kind. They did not have the type of car we reserved and gave us a free upgrade which made our day. The car was extremely clean and fun to drive. Drop off at ITO was also a breeze, we pulled right in and were able to walk across the street to check our bags. Prices were extremely reasonable and exactly as stated when I reserved the car.
Feb 9th, 2024

Ok rental place. No AC the day that I was in. No shuttle to cruise ship.
Jan 14th, 2024

Good inexpensive cars. Very friendly
Nov 22nd, 2023

The total amount I paid was not the total amount presented to me by the associate at the counter. I was told that the total I would pay was about $500 but they very conveniently emitted the fact that their third party, through who I originally booked, had deducted $300 from my account as a deposit and I later found out that the $300 was not part of my total. It was the price of the rental and my total at the counter was only insurance and fees. Of course the verbal gymnastics were led by a sheet of paper with fine print that I was obligated to sign in order to complete the transaction. So Im sure that means I have no recourse for any refund. So, it was misleading and dishonest and I wont be renting a car from them again. The car wasnt in great shape either. What I thought was going to be around $45-$50 per day ended up being $100 per day. Ill use Turo again in the future.
Nov 29th, 2023