Lakeland, FL Bank

So glad to have Crews Bank as my new bank. It was a pleasure working with Selena and Scott. They exhibited the kind of professionalism that is sadly missing in most insti ... more

I truly recommend this Bank % the Staff is just Amazing the way they help you from Betty Bender to Stephanie Colon everybody there is just incredible

Shout out to Nathan for his awesome customer service!

It was very easy to use and in a convenient location close by my house!?

My opinion... I come to this bank every day to bring my work deposits and the teller wow, she really has a face like... not very few friends... I think they should put so ... more

Worst Customer experience ever! Giving more reasons on each visit why I should not deal with Regions after 15 years of being account holder! Will be switching bank soon.

I am a SunTrust bank customer I went to ATM at oak bridge here in Lakeland Florida I went to check my balance I get a slip it says unauthorized card usage then I I che ... more

I have never used a bank where I didnt feel like I was just a number. Not at Valley Valley treats you like family!! If you need a bank you can trust to take care of you, ... more

I was there today to close out an IRA account and it took a while because apparently the IRA department didn't even have me in the system, it was just as a beneficiary an ... more

Worst bank ive ever dealt with no one answers the phone. They dont have temp debit cards now i have very limited access to my account and i work till 5 they clise at 4. 3 ... more

I had a scheduled appointment at 2:00 this afternoon. I was there at 2:05 BUT BEFORE the lady was done with her previous appointment, I was told that I was passed over fo ... more

Been banking here for as long as I can remember it and have never had the first problem. The ladies here are always happy and eager to help.

Dont truist them

They are so awesome here. Thanks y'all and Mrs Princess say's ty for the treat.

I opened an account at this bank because it was highly recommended to me by a close family member. I had to report some disputes that appeared on my online statement due ... more

The Employees are the Best and they are always saying Hi and Hello to everyone that comes in to see them

Have always had a good experience at this branch. Emphasis on "Had" as they are closing it Nov 19. After 22 years with Chase I am going to have to close and move some mo ... more

Absolute worst! ATM is always malfunctioning, inside ATM never accessible.

I have some personal accounts with TD but thanks to Gabriela Reyes, the assistant store manager I have my first business accounts. Gabriela was not only knowledgeable and ... more

Worse Customer service of any BANK I have ever dealt with! No one can answer a phone to deal with banking issues!

I arrived at the place and an employee named Yhon helped me immediately and solved my problem. He speaks Spanish.

Horrible customer service. They have 1 teller doing all the work as the 2 managers stay in their office playing on their computers behind their desks while they see lines ... more

This is the second time someone has gotten into my account and used ove 700 plus dollars and its out of hand they dont do anything to help reimburse you .. I have bills d ... more

The worst bank so far I had customer service is terrible the mobile app is under maintenance every other day i couldnt get in my mobile app or online for hours finally wh ... more

When i need assistance Heather is always willing to assist with my banking needs. Heather is always polite and professional. Thank you.

one of the women alexandra there is the worst. she has been there for years and is so rude and unprofessional. you can tell she doesn't love her job and needs to find ano ... more

This location permanently closed on 3/29/22.

I had the pleasure of speaking with Brian - I have been looking for somewhere to put money and Brian was very knowledgeable and provided me with a lot of information on r ... more

Mrs. Dacres is the perfect representative for Bank of Central Florida!

This bank should be paying customers for the gas they use up waiting in the drive thru. With gas at 3.69 a gallon having to wait excessive time periods is unfair to the ... more

I dont complain much but both at the branch and online banking the ABSOLUTE worst experience Iv had. 2024 starts a new bank. They hold funds for 2-3 business days over 2k ... more

I stopped into this branch to close out my deceased mothers account. I had already spoken at length with the national estate department and had gathered all the documents ... more

Great customer service and support.

Destiny was wonderful at helping me out today in opening my account. She is tremendously helpful and explained everything perfectly and I would definitely recommend anyon ... more

Came into the branch to open a account. The manager Herbie was very patient and knowledgeable. He explained in great detail on how the account would benefit me in the lo ... more

I came in today to cash my settlement check. When I walked in everyone lol I mean everyone greeted me. Im not from down here and it really felt good to be welcomed like t ... more

Went to branch 3/19/24, notice that the branch is permanently closed.

Opened account now I have to close because I'm moving out of state going to charge 25.00 closing fee.

Great bank and great bank , never have a waiting line to get service very courteous employees. Great place to bank

I love banking with centennial bank I love the people that works there they help me a lot so I definitely would recommend anyone there

richard helped us with our needs with a smile and quickest

Really good service

Ill spare the drama, do yourself a favor and choose a different bank.

Extremely helpful!!! Side note: I closed my account at my usual branch on Edgewood. Had an absolutely awful experience. Before I could request my statements they had alre ... more

Horrible; constant mistakes, slow services, boa credit card fraud. They reopened credit cards consistently after we requested them not to and we did not sign for the card ... more

Good Ice cheap!

Closing this branch at N Socrum defeats my reason for selecting BOA here! Does management even know how difficult it is to access and use the branch on 98N or downtown? D ... more

Full line of branch office services for the Schalamar Community. Wait time can be long because there is one person staffing the office, but it is very convenient for Scha ... more