Chase Bank

one of the women alexandra there is the worst. she has been there for years and is so rude and unprofessional. you can tell she doesn't love her job and needs to find another career
Apr 5th, 2024

Went in to cash a check from my winnings on a tv show (account holder since 2018) only to be told by a rude condescending bank employee that chase is no longer in the business of cashing checks because its a financial loser for the bank. So excuse me while I close out my account and find another bank that still values its customers.
Mar 21st, 2024

Good
Mar 1st, 2024

The worst institution Ive ever been, no help, and lots of excuses even after I try to open and account, thanks to Olga Ill never will come back or deal with Chase bank on 98
Mar 1st, 2024

The issue is not necessarily this branch. Every time Ive come in Ive always had great customer service with the people there. The problem is with the bank itself. Out of the blue the bank decides to flag and freeze my fiancs bank account ( both our names on it ) and then a few days later froze my account ( both our names on as well ) weve called talk to multiple people, went to 2 different branches, talked to higher ups while at the bank as well. They cant tell us anything but our accounts are a risk to the bank, so they closed them. This all happened while were waiting for our income taxes to come in, her paycheck had just posted as well. So all our money is now just sitting in the bank, and were getting married tomorrow Feb 28th. Now we have to cancel our honeymoon, both our cars are now behind on a payment, we have a 6yr old daughter, we had just moved into a new place, we have no money for food, or to buy things we need. They have ruined our wedding. Do not bank with this place, there are plenty of better places. Ive heard that theyve done this to a lot of other people too. Update 2/28/24 : Getting married today, we cant pay for our wedding cake, we now have to cancel our honeymoon. I cant even afford to take my new bride out to eat or even go celebrate cause all our money is froze in our account.
Feb 21st, 2024