Citizens Bank & Trust
-
402 S Kentucky Ave # 100
Lakeland, FL 33801 - 863-686-1430
Hours
Chamber Rating
-
Robin Bence
Aug 8th, 2023 -
Kathryn Williams
Extremely helpful!!! Side note: I closed my account at my usual branch on Edgewood. Had an absolutely awful experience. Before I could request my statements they had already closed the accounts (they were too busy having attitudes to pay attention to my request). When I finally was able to request my last 3 months statements, they grumbled and explained that they cannot do that once the account is closed. Eventually she printed my statements for me. So she could she just wouldnt before? I have no clue what their issues were. Anyway, after realizing I needed 12 months of statements instead of 3 (that mistake was on me), I called the Kentucky branch (never going to Edgewood again), and they helped me so quickly even knowing my account was closed with them. Amazing the difference between branches. IF I ever needed to do business with Citizens again, it will 100% be at the Kentucky location.
Apr 16th, 2021 -
Nancy Burbank
I have had the best service of any bank in my lifetime. The staff are always very pleasant and extremely helpful. I will remain a customer as long as I live in Florida.
Oct 21st, 2019 -
Gina Bullock
I just want to thank everyone at Citizens for stepping up and helping me out in a time of need. I bought a vehicle thinking I was approved for financing by a local CU and immediately after driving the vehicle off the lot, the CU started giving me the run around. I contacted Citizens for help with my situation and within 2 hours I was approved. Thank you for listening, understanding and helping out this local business owner in her time of need.
Apr 4th, 2019 -
Brittany Thompson
Worst bank in the world . It's the "Dollar Store" of banks really. Rude managers . Ridiculously horrible customer service . Always a problem with transfers and deposits . They could care less about their customers...unless it's a big business or rich people. Don't let them control your money !
Sep 19th, 2018
Contact Info
- 863-686-1430
- (863) 284-0812
Products
- AUTOMOBILE LOANS
- BONDS
- BUSINESS ACCOUNTS
- CERTIFICATES OF DEPOSIT
- CHECKING ACCOUNTS
- CREDIT CARDS
- CREDIT LINE ACCOUNTS
- DEBIT CARDS
- EQUITY LOANS
- FREE CHECKING
- HOME LOANS
Services
- ACCOUNT INQUIRIES
- CARD REPLACEMENT
- DIRECT DEPOSIT CHECKING
- HOME BANKING
- INVESTMENT SERVICES
- ONLINE SERVICES
- TRANSFER FUNDS
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Citizens Bank & Trust?
A The phone number for Citizens Bank & Trust is: 863-686-1430.
Q Where is Citizens Bank & Trust located?
A Citizens Bank & Trust is located at 402 S Kentucky Ave # 100, Lakeland, FL 33801
Q What is the internet address for Citizens Bank & Trust?
A The website (URL) for Citizens Bank & Trust is: http://www.citizens-bank.com/
Q What days are Citizens Bank & Trust open?
A Citizens Bank & Trust is open:
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Q How is Citizens Bank & Trust rated?
A Citizens Bank & Trust has a 4.3 Star Rating from 6 reviewers.
Hours
Related Categories
Ratings and Reviews
Citizens Bank & Trust
Overall Rating
Overall Rating
( 6 Reviews )Robin Bence on Google
Kathryn Williams on Google
Extremely helpful!!!
Side note: I closed my account at my usual branch on Edgewood. Had an absolutely awful experience. Before I could request my statements they had already closed the accounts (they were too busy having attitudes to pay attention to my request). When I finally was able to request my last 3 months statements, they grumbled and explained that they cannot do that once the account is closed. Eventually she printed my statements for me. So she could she just wouldnt before? I have no clue what their issues were.
Anyway, after realizing I needed 12 months of statements instead of 3 (that mistake was on me), I called the Kentucky branch (never going to Edgewood again), and they helped me so quickly even knowing my account was closed with them.
Amazing the difference between branches. IF I ever needed to do business with Citizens again, it will 100% be at the Kentucky location.
Nancy Burbank on Google
I have had the best service of any bank in my lifetime. The staff are always very pleasant and extremely helpful. I will remain a customer as long as I live in Florida.
Gina Bullock on Google
I just want to thank everyone at Citizens for stepping up and helping me out in a time of need. I bought a vehicle thinking I was approved for financing by a local CU and immediately after driving the vehicle off the lot, the CU started giving me the run around. I contacted Citizens for help with my situation and within 2 hours I was approved. Thank you for listening, understanding and helping out this local business owner in her time of need.
Brittany Thompson on Google
Worst bank in the world . It's the "Dollar Store" of banks really. Rude managers . Ridiculously horrible customer service . Always a problem with transfers and deposits . They could care less about their customers...unless it's a big business or rich people. Don't let them control your money !
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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