Jacksonville, FL Hotel

Amazing stay. Clean rooms. Kind, helpful, friendly staff. Rooms: Clean and spacious, with all the amenities. Nearby activities: Very close to restaurants and stores.

Rooms: The rooms were roomy. I rented the 2 bedroom suite. It was cleaned as most hotels are. Rust stains around the shower area. Calcium buildup on the kitchen faucet. T ... more

The rooms are very clean and quiet. The staff are very accommodating, especially Elaina. I have stayed here multiple times without any issues.

Very nice hotel, upscale, but no "freebies", pay for breakfast & free coffee is only during breakfast hours, after then you pay.

I will forever respect you guys What you did for me this morning.. So I went to get some breakfast and I was there just in a whole conversation on my phone while trying t ... more

So I think families are using this hotel like it's a resort. Soaking wet elevators from people being in the pool, plus dirty dishes stacked on trash cans in front of all ... more

Very unprofessional hotel, there is barely a worker in to help you check in or out or any basics needs at all. You have to text a number for someone to come and help and ... more

I recently stayed at your location with my 86 year old mother. We were making the trip to visit our first grandchild and her great grandchild. From the beginning of makin ... more

Front desk is a wealth of knowledge. Courteous and patient Ashlee is really helpful with the local area.

The rooms themselves were great! However, the complete lack of respect and rudeness from the manager after I had paid for the room was shocking. I had an unexpected charg ... more

Great area to go shop,and get food.The hotel is ok,nice

Rooms: Well kept rooms. Those overlooking front would have less traffic noise than those overlooking the back, but the solid window's and drapes kill most traffic noise.

This was the best stay I have ever had with Hampton and Hilton. Everyone was so nice and went beyond expectations. We go there off a cruise ship hours before check in. N ... more

I loved everything about my stay at this hotel. Breakfast was good, the bed was very comfortable, kitchen was clean, and well stocked, the shower was unique, the dressing ... more

Very good hotel. Totally recommend. Free breakfast, spacious rooms, and a good location. I stayed here overnight for a roadtrip, and it was very nice. While we stayed, at ... more

I have always been a big fan of comfort suites when it comes to the choices in the Choice hotel line of Hotels. It seems like when you level up from Rodeway Inn to econo ... more

Wow check in April 2 got my bank statement charges was $430 this show a picture of 2 cigarettes butt in a white ashtray honestly never seen ashtray did not bring ... more

Probably the most quiet hotel I've ever stayed in. Comfy room, looks great, but the pillows are useless. The shower area is nice, but they don't clean the glass well. Lim ... more

The beds are okay but the hotel does not feel accommodating. The rooms are musty smelling. There is no coffee in the lobby; you have to go to the dining room and each cu ... more

They have always went over and beyond for us at every stay.

Great staffs but if you need internet access for usage I would not recommend this place. No breakfast either due to covid-19 although everyone else is offering full break ... more

I would never go back the this hotel. The room was stank and there was spots on the blankets on the double beds..plus they tried to keep the deposit for a broken nightsta ... more

To me it was more like a club feeling in a good way but definitely didn't have a hotel vibe. I only went for a convention.

I stayed here for a week, and it was super peaceful! If youre looking for a good basic hotel, that has really good price value. This is the spot. Super clean, and super f ... more

Better than the quality inn! Clean and quiet.

Nice place to stay

Very noisy, old building and has an odd smell to the room. The valet service is horrible. It took about 40 minutes to get my car (regardless if I called ahead), and that ... more

Right for the price

staff is rude

Noteworthy details: Parking is an added expense

In a quiet spot on end of road. Room was clean and breakfast good.

Conveniently located next to I-295. Quiet location. The only issue I have is that their mattress are too HARD for me. Spacious and clean rooms, though. Complimentary brea ... more

Got bed bug bites. Woke up to take shower and roaches scattered in bathroom when I turned light on. I dont expect much from a cheap hotel but bugs are in acceptable. Will ... more

Maria was the key person to make this experience a much better experience. The first place we had was in a very deplorable area, the next day I spoke with Maria to change ... more

I'm very happy to be at such a great establishment. They are under renovations... the management, Alma, lizz, and Greg are all amazing GENUINE hard working, compassionat ... more

Outstanding service by all staff. Clean comfortable rooms.

Tru hotel was (very nice). I loved my stay with my family. New quiet and very close to the airport. The breakfast was great, staff amazing, the rooms and bathroom were c ... more

The best customer service ever Ms. Malaysia helped me out with getting a good price on my room. I was booking my room online and messed up but she helped me out and I pa ... more

Good price all the 🔥 water nice people

An update needs to be done on the outside.!! The Environment is Scary to me.. Nearby activities: River city shopping is not far.

Great experience at this hotel. The room was clean and smelled good. The staff was kind and the breakfast foods were good. Nearby activities: There are lots of stores to ... more

I absolutely love this property!!! The host were so nice. We will definitely be returning back.

Great company, great employees

Yay!

Beautiful new hotel, I was booked in a handicap inaccessible room and was told I wasn't able to switch. The next morning I requested housekeeping, returned at 5pm to find ... more

Highly recommend. Up to date, very clean! Beds and pillows were a dream!! 5 star for sure!! Also, it just opened less than 2 months ago. The only downside was the traffi ... more

Would recommend to all travelers

Absolutely one of the finest hotels in Jacksonville. I spent a long weekend there and this one is a winner. The location is perfect as it's located in The St. John's Town ... more