Fairfield Inn & Suites by Marriott Jacksonville West/Chaffee Point

Noteworthy details: Parking is an added expense
Apr 5th, 2024

BEWARE OF THE PARKING FEE $10 for 24 hours even if you don't stay for 24 hours. The Bonvoy app says $4, but even that is silly since there is no reason to charge for parking in a suburban hotel. Rooms and baths are a bit tired and not up to the new top-level Fairfield Inns.
Apr 3rd, 2024

Pretty good hotel. Im confused why the front desk woman put us in a handicap room with 2 toddlers, everyone in our family being able bodied. The issue being that everything in the room, tissues, emergency call buttons, curtain rod handles, are lowered to the perfect height for a child. As well as no bath tub and only a shower. Accommodations were nice and clean. And the staff in the breakfast area were very kind and helpful. Some straws to go with the kids milk would help lots of families Im sure!
Mar 13th, 2024

Its my first night here, so I dont have much to go on. But Im here for a very long time. Brought a cooler full of food and found a fridge that only stays on for 2 hours in my room. So now I get to throw all my food away. That doesnt please me much. There is a new parking fee, so do your research and plan ahead. Beautiful hotel, great customer service. The carpet at my room entrance is worn away, so I know its not a new place, but they keep it up well. Just the 2 hour fridge has wrecked my entire work trip. Nice place. But I wont stay here next time due to that. In fact Ill probably cut my stay short. Walkability: There are some places to eat and a grocery store within walking distance. Of course your fridge wont work for more than 2 hours. So I wouldnt shop for much. But its a great and convenient place.
Mar 11th, 2024

Bed slept great. Shower is dated..... Staned tub and shower curtain. Several hairs stuck to the wall and tub from previous guests. Sorry, that's never acceptable at any hotel. HUGE ISSUE IN THE PARKING AREA. Parking spots are very tight, as you can see in the photos several people took up 2 spots to avoid door dents. Unfortunately on nights when the hotel is full this creates a problem for other guest not having parking. Some were parking next door at a different business. DO NOT attempt to drive around behind the building if you are pulling a trailer of any size, it is very tight behind the building. The washer and dryer was very nice, high end model.
Mar 1st, 2024