REI

Great selection of high-quality outdoor gear. It can sometimes be a little hard to find a salesperson but when you do, they are always very knowledgeable and helpful. Returns and exchanges are a breeze.
Apr 5th, 2024

Super disappointed in the work this REI puts out. A few months back I had a bike crash and brought my bike out here to have them review everything and make sure my bike was good to go. When I got it back the bike felt unstable and very washy. Come to find out my front tire was super loose, back tire was also loose, both needed to be trued, and my fork was also loose among a few other little things. To top it off, I also had them repair my snowboard that took an absolute beating from Southwest in Utah. While the edge repair seems to be quite sound, I also paid for a full tune that included a hot wax. When I got it back I went up to WP on a powder day and they straight up did not wax my board, the thing was sticker than gorilla duct tape. Needless to say, I won't be letting this place touch anything of mine going forward. I can't say I've had the same experience with the REI in Denver, but I'll just stick to smaller shops that know what they're doing.
Mar 28th, 2024

Fantastic customer service and repair work from Brice in the bike shop!
Mar 27th, 2024

Mar 17th, 2024

The Costco of outdoor gear
Mar 15th, 2024