Ventura, CA Cell Phone Store

Riley from the Thompson Boost Mobil location was very patient and helpful. We had to swap phones and he was able to answer all our questions. His customer service is grea ... more

Last time I was in here an associate said she was making certain changes to my account. Today I went in and none of those changes were made. I've still been getting charg ... more

I set up a business account, changed a bunch of things, so it took 2 hours. That's not the staff's fault. They knew everything and got it done. I also just liked the ... more

First time coming to this location. I was having issues paying through the website so I came in to make my payment with cash. Not only they helped me set up my account wi ... more

Maria at metro pcs was incredibly kind and helpful. She made the process quick and easy. She helped us a lot. Maria deserves a raise, she was helping us, her co worker an ... more

Took my iphone in for a cracked screen. Super easy to make an appointment. The technician was very helpful, professional and nice. Came back in a couple hours and my phon ... more

Before I moved to The Beach I lived in Visalia and the Regional manager was a personal friend and the service was 10+ always.After living here for a time I needed to repl ... more

If I could give Emily 10 stars I would! She spent so much time with us, and was so helpful transferring over my most important information. I am electronically challen ... more

Horrible customer service. I called ahead and asked if I could get a new screen protector and I was told that if I come into the store I can order a new one. Great, I wal ... more

Awesome service and attention!

Very good service from the manager JP

We went to this store, across from the Ventura Lowe's, to close out the cell phone of our recently deceased sister. After a long wait, the manager helped us herself. She ... more

This place isn't even Verizon. They get you with a contract. Stay away.

They have always been helpful. Thank you for the great deal on my samsung and great customer service.

Great experience!

The salesperson mislead me about the price of a phone and bundled it with a bunch of accessories that I didn't need, and she signed me up for an insurance plan that I did ... more

Pretty nice and with 2 stories it is always fully stocked. Took a star away because it is often very messy, probably because people use it as a way to the parking lot fro ... more

Great service

I've never broken my screen before. This was the most straight forward, fast service you'd want when your screen is jacked up. And most of all, way cheaper than I thought ... more

Their customer experience is horrible.

Horrible customer service. Rude sales person.

I went there to activate my replacement phone and they told me that they don't do sprint accounts I thought t mobile is sprint

When they pick up the phone there willing to help you if there not busy and if they are they ask you to call back and they will help there not grumpy or miserable and the ... more

Easy thank you!

Always helpful and knowledgeable