T-Mobile
-
3301 E Main St Ste 1212
Ventura, California 93003 - 805-658-1048
Hours
Chamber Rating
-
Amy Rodriguez
Horrible customer service. I called ahead and asked if I could get a new screen protector and I was told that if I come into the store I can order a new one. Great, I walk in and off the bat I'm told someone will be right with me. I'm standing there for 15 minutes before someone comes out. Mind you when I see an employee walk out of the back room there are THREE other employees sitting around talking. I explain my issue, give all my information and after everything Aaron tells me that he can't do anything about it even though I called ahead and was told something different. It has now been 30 minutes and he tells me to try a different store with a petty attitude for no reason after I was extremely patient and kind towards him after having to wait for so long when there were people clearly available to help. At this point I'm fed up and I say, "so I waited here for nothing?" And all he has to say is, "pretty much yeah." So rude, didn't apologize for anything. It's not their fault they don't have the product but I called ahead and explained my issue thoroughly and I was told I would be able to receive help. What the cherry on top is while I was being helped 2 other customers walked in and were helped IMMEDIATELY. Yet I had to stand there and waste 30 minutes of my time while the other customers were helped out in less then 10 minutes. Go to a different location, they clearly don't understand what they're doing here.
Nov 29th, 2023 -
Karen Serna
Nov 12th, 2023 -
John Puccetti
I came to this store to switch my phone service from Consumer Cellular because consumer Cellular is changing from T-Mobile to AT&T. I spent several hours at different times attempting to make the change. I gave up trying and decided to move my service to T-Mobile. The store manager Karen spent two hours patiently, skillfully and successfully solving the problem. Thank you!
Jul 18th, 2023 -
Gilbert P. Ruby
Walked in with a question and got it answered.
Jun 14th, 2023 -
Dana W.
Been to this location a few time and last 2 times was helped by Berniece and she is terrific! Not only is she as nice as can be but she's super fast and through as wlell. Total rockstar! If you go there, ask for her is she is available, you will be so glad you did!
Dec 28th, 2022
About
T-Mobile
Visit the T-Mobile store in Ventura and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 3301-1 E. Main St 1212 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 805-658-1048
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: 805-658-1048.
Q Where is T-Mobile located?
A T-Mobile is located at 3301 E Main St Ste 1212, Ventura, California 93003
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-ventura-ca-93003-7399?utm_source=google&utm_medium=lastmile&utm_campaign=7399
Q How big is T-Mobile?
A T-Mobile employs approximately 20+ people.
Q What days are T-Mobile open?
A T-Mobile is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 4.3 Star Rating from 94 reviewers.
Hours
-
T-Mobile
813 W Foothill BlvdUpland, California 91786( 79 Reviews ) -
T-Mobile
141 Commerce AveManteca, California 95336( 158 Reviews ) -
T-Mobile
5035 Rosecrans Ave Ste AHawthorne, California 90250( 208 Reviews ) -
T-Mobile
1065 Brea Mall #1110-BBrea, California 92821( 71 Reviews ) -
T-Mobile
5301 Whittier Blvd AEast Los Angeles, California 90022( 249 Reviews ) -
T-Mobile
2119 E Prosperity AveTulare, California 93274( 82 Reviews )
Ratings and Reviews
T-Mobile
Overall Rating
Overall Rating
( 94 Reviews )Amy Rodriguez on Google
Horrible customer service. I called ahead and asked if I could get a new screen protector and I was told that if I come into the store I can order a new one. Great, I walk in and off the bat I'm told someone will be right with me. I'm standing there for 15 minutes before someone comes out. Mind you when I see an employee walk out of the back room there are THREE other employees sitting around talking. I explain my issue, give all my information and after everything Aaron tells me that he can't do anything about it even though I called ahead and was told something different. It has now been 30 minutes and he tells me to try a different store with a petty attitude for no reason after I was extremely patient and kind towards him after having to wait for so long when there were people clearly available to help. At this point I'm fed up and I say, "so I waited here for nothing?" And all he has to say is, "pretty much yeah." So rude, didn't apologize for anything. It's not their fault they don't have the product but I called ahead and explained my issue thoroughly and I was told I would be able to receive help. What the cherry on top is while I was being helped 2 other customers walked in and were helped IMMEDIATELY. Yet I had to stand there and waste 30 minutes of my time while the other customers were helped out in less then 10 minutes. Go to a different location, they clearly don't understand what they're doing here.
Karen Serna on Google
John Puccetti on Google
I came to this store to switch my phone service from Consumer Cellular because consumer Cellular is changing from T-Mobile to AT&T. I spent several hours at different times attempting to make the change. I gave up trying and decided to move my service to T-Mobile. The store manager Karen spent two hours patiently, skillfully and successfully solving the problem. Thank you!
Gilbert P. Ruby on Google
Walked in with a question and got it answered.
Dana W. on Yelp
Been to this location a few time and last 2 times was helped by Berniece and she is terrific! Not only is she as nice as can be but she's super fast and through as wlell. Total rockstar! If you go there, ask for her is she is available, you will be so glad you did!
Overall Rating
Overall Rating
( 94 Reviews )Write a Review
Cell Phone Store Near Me in Ventura, CA
Verizon Authorized Retailer – GoWireless
Ventura, CA 93003
( 40 Reviews )
Calcom Resources
Ventura, CA 93003
(805) 477-0888 ( 0 Reviews )
T-Mobile Authorized Retailer
Ventura, California 93003
805-535-4242 ( 65 Reviews )
T-Mobile
Ventura, California 93003
(805) 477-2100 ( 65 Reviews )
uBreakiFix
Ventura, CA 93003
(805) 642-1808 ( 101 Reviews )
Cosmo Repair Ventura
Ventura, CA 93003
(805) 535-4356 ( 54 Reviews )
Metro by T-Mobile
Santa Paula, California 93004
805-323-5510 ( 10 Reviews )
uBreakiFix - Phone and Computer Repair
Ventura, CA 93003
(805) 665-5528 ( 304 Reviews )