Petaluma, CA Bank

Love this bank and the people in it, especially Tim and Cindy!

If there is always a line for tellers maybe hire more than one teller was my review before branch manager came and solved my issue. Very nice guy helped save the one star ... more

Just went into the bank and they told me they couldnt exchange my $50s for 100 dollar bills. The politely asked if I needed something else.. and I told them that I neede ... more

Had to wait for a bit. I just walked in to close a safe deposit box.

Great, friendly and efficient service.

I made an appt to go into Wells Fargo as it appears that a deposit I made wasn't credited to my acct.  I ended up with some time, so I went in a day early, it was 2:3 ... more

Friendly staff, excellent bank!

As of late 2018 this branch is no longer on the corner of Keller and Washington. You can find it a bit farther down the way at the address listed: 11 5th St. #105. Good p ... more

Was with Exchange Bank since 2004 or so. Decent e-banking app, tellers are always at least professional and occasionally pleasant, and never had any unresolvable debit ca ... more

excellent staff, very efficient and friendly, always available for any questions, in my personal experience Marlon Flores and Ashly helped me with the entire credit proce ... more

Older lady at the desk consistently rude, huffs and rolls her eyes when helping customers. Has interrogated customers about what buisness they are from and why they are v ... more

People are nice there.

Jessica & Ajay are both very helpful, positive, and engaging. Compared to many other "local" banks, I actually feel right at home here. Good bank to work with locally. No ... more

Customer service closed on holiday weekend. No way to report suspected fraud.  On Tuesday, when it was "open," the wait times to report fraud were 46 minutes and ... more

This branch is amazing. So personable, trustworthy and helpful! I work mainly with Katie at the McDowell branch and I can not thank her enough for her support with all my ... more

Helped me over the phone when I couldn't get info I needed online. Friendly, knowledgeable, a pleasure to do business with.

A convenient location for an ATM.

I think others should be aware that one can't just walk into this bank without a appointment to open a new account. Staffing is incredibly low here. Two present one o ... more

Very nice southern fellow helped me figure out an error with my account over the phone. I'm pretty sure this is what he looked like

Its fine. They do the best they can. People are nice. But. The door. Fix the hvac noise. Please! A constant humming for years now.

Terrible customer service. Martin is extremely rude.Never would go back to this beach again.

Love this bank and the people in it, especially Tim and Cindy!

The worst of the worst when it comes to banks. Unprofessional, uneducated on basic information, and a manager (Cathy, I believe) who couldn't manage a cup of coffee.I ... more