Petaluma, CA Banking Services

If there is always a line for tellers maybe hire more than one teller was my review before branch manager came and solved my issue. Very nice guy helped save the one star ... more

Love this bank and the people in it, especially Tim and Cindy!

Just went into the bank and they told me they couldnt exchange my $50s for 100 dollar bills. The politely asked if I needed something else.. and I told them that I neede ... more

Every time I visit a Bank of the West ATM lately they are either down or like this one today...not dispensing cash??? Um ok

Had to wait for a bit. I just walked in to close a safe deposit box.

I made an appt to go into Wells Fargo as it appears that a deposit I made wasn't credited to my acct.  I ended up with some time, so I went in a day early, it was 2:3 ... more

This particular branch employees are very efficient and positive.

Great, friendly and efficient service.

Great service

Get that money.

Get that money so you can buy some books.

Friendly staff, excellent bank!

As of late 2018 this branch is no longer on the corner of Keller and Washington. You can find it a bit farther down the way at the address listed: 11 5th St. #105. Good p ... more

Great place, good people, awesome service!

(Translated by Google) Bad service. They serve preferred people instead of those who are waiting. I do not recommend this horrible place. (Original) Mal servicio. Atiende ... more

I love to go to this location,because the service is always super fast

Very good customer service. Always helpful in filling propane tanks unlike other gas stations nearby.

Absolutely amazing

Was with Exchange Bank since 2004 or so. Decent e-banking app, tellers are always at least professional and occasionally pleasant, and never had any unresolvable debit ca ... more

Convenient place to get banking needs met

excellent staff, very efficient and friendly, always available for any questions, in my personal experience Marlon Flores and Ashly helped me with the entire credit proce ... more

its okay

Older lady at the desk consistently rude, huffs and rolls her eyes when helping customers. Has interrogated customers about what buisness they are from and why they are v ... more

People are nice there.

Jessica & Ajay are both very helpful, positive, and engaging. Compared to many other "local" banks, I actually feel right at home here. Good bank to work with locally. No ... more

Customer service closed on holiday weekend. No way to report suspected fraud.  On Tuesday, when it was "open," the wait times to report fraud were 46 minutes and ... more

This branch is amazing. So personable, trustworthy and helpful! I work mainly with Katie at the McDowell branch and I can not thank her enough for her support with all my ... more

Get that money and some lotto tickets.

I wouldnt be surprised if the Better Business bureau is aware of this rip off artist. I was overcharged on Memorial Day after filling up and getting snacks inside. The ca ... more

Helped me over the phone when I couldn't get info I needed online. Friendly, knowledgeable, a pleasure to do business with.

I was getting gas with my friend and the owner was there with the guy with the leaf blower, they didn't care about blowing dust into a car with open windows or peoples ey ... more

A convenient location for an ATM.

Great little ATM.

I think others should be aware that one can't just walk into this bank without a appointment to open a new account. Staffing is incredibly low here. Two present one o ... more

Broken

Not working

Great spot for an ATM.