Umpqua Bank
-
201 Western Ave
Petaluma, California 94952 - (707) 763-4555
- Website
Hours
Chamber Rating
-
Cynthia Lawder
Love this bank and the people in it, especially Tim and Cindy!
May 5th, 2020 -
DJ Danny and MCX Show
Jan 30th, 2019 -
M. R. Clevenger
Excellent Bank! Friendly supportive efficient service! Much appreciated superior banking! Very conveniently located! Good hours!
Nov 13th, 2018 -
Tina Bailey
Oct 3rd, 2018 -
Jordan Wells
I've been trying to close my account with Umpqua bank for over a month now. Initially I called into their customer service line and their representative said that I needed to sign in online and create a message and state that I wanted to close my account. So thats what I did, and Umpqua responded that they needed additional approval from the Petaluma office before they can close the account and they would be contacting me. It has been over a month since I put in my request and nobody has contacted me. Meanwhile they keep taking fees from my account. This is very bad customer service. I will NEVER be banking with Umpqua again. I recommend you look elsewhere for your banking needs
Jun 15th, 2018
About
Umpqua Bank
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.
Questions & Answers
Q What is the phone number for Umpqua Bank?
A The phone number for Umpqua Bank is: (707) 763-4555.
Q Where is Umpqua Bank located?
A Umpqua Bank is located at 201 Western Ave, Petaluma, California 94952
Q What is the internet address for Umpqua Bank?
A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/ca/petaluma/201-western-ave
Q How big is Umpqua Bank?
A Umpqua Bank employs approximately 20+ people.
Q What days are Umpqua Bank open?
A Umpqua Bank is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Umpqua Bank rated?
A Umpqua Bank has a 3.7 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Umpqua Bank
Overall Rating
Overall Rating
( 6 Reviews )Cynthia Lawder on Google
Love this bank and the people in it, especially Tim and Cindy!
DJ Danny and MCX Show on Google
M. R. Clevenger on Google
Excellent Bank! Friendly supportive efficient service! Much appreciated superior banking! Very conveniently located! Good hours!
Tina Bailey on Google
Jordan Wells on Google
I've been trying to close my account with Umpqua bank for over a month now. Initially I called into their customer service line and their representative said that I needed to sign in online and create a message and state that I wanted to close my account. So thats what I did, and Umpqua responded that they needed additional approval from the Petaluma office before they can close the account and they would be contacting me. It has been over a month since I put in my request and nobody has contacted me. Meanwhile they keep taking fees from my account. This is very bad customer service. I will NEVER be banking with Umpqua again. I recommend you look elsewhere for your banking needs
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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