Berkeley, CA Bank

So so so easy to use and very fast. The customer service made it very easy for me to get registered! If you need to get a lower rate call them they will help you out!

Phone number doesn’t actually connect you to anyone

I cant even get into the bank with my atm card as the access controller isent working its not even beeping UPDATE: it was since repaired

Very very bad employees even the manger this not bank this Indian mafia BMO also very bad policy have and hiring bad employees

Daniel is very helpful! Hes professional and patient, since Im an international student and sometimes couldnt fully understand the language but he explained to me very cl ... more

Real bad. Shouldn't have closed the other branch.

Nice bank ,, and Randy is the best one in bank So helpful guy , and fix my problem :)

I have used this branch for years and have always found the staff helpful and friendly. Convenient location in downtown Berkeley.

They're a little slow but there was no money problems very dear.

Warning: Don't use if you are looking for a new bank account. We worked with Adam over 6 months to try to get our new business account set up, requiring multiple in-perso ... more

My customer experience at this branch has been fantastic. Both Mr. Elhadji Tour and Mr. Pema Tenzin have been most helpful and attentive to detail.

I have always had a good experience here. I have learned how to be assertive in my life and so I have never had an issue with getting the things I needed. When an issue d ... more

Rude and not helpful, I do not recommend this branch.

With their consistent unpleasant manner, and repeated failures to process paperwork correctly, I'm surprised this bank is still in business. I've never felt more ... more

If you want poor service, bank of america is the place to go.   I just spent 45 minutes online trying to make a transfer.   They didn't know how to do it.  They were ... more

On March 6th, my mother and I met to discuss an additional account that we hadn't been using actively. Esmeralda was incredibly helpful during our visit, taking the time ... more

This is the one Bank of America branch in the area where I can complete all of my banking chores. It has a good balance of business hours and wait times. The staff are al ... more

I have been to the bank and Kenneth Shipp has never disappointed me ! I can not understand why its less than 5 stars .

Fast and efficient service

Made an appointment to open a trust account. After 40 minutes of waiting and providing all the info, no trust account. They told me they need to speak to the branch manag ... more

NOT A SMALL BANK. The people who work here are basically brain dead. If at any point they are called upon to apply some nuance and understanding to a situation they inste ... more

Today.was one of my best experiences at a bank for customer service or anywhere for that matter. MADALINA CHANEY, Union Bank Branch Service Representative in Berkeley, CA ... more

Terrible hours and lots of clerical errors. This used to be an independent small bank but is now part of a much larger conglomerate thats slashing quality for cost saving ... more