Tucson, AZ Bank

Would be better if they would open inside.

I came here at least once a week to conduct business on behalf of the organization that I represented. Their tellers and officers were always most polite and highly profe ... more

Now they have two lines which they didn't before. One is a normal wait here for the next teller, and the new one is for deposit only. Wich is dumb because it throws off w ... more

Horrible customer service and no follow-up.

DONT BANK HERE! I opened the accounts because of a friendship I had with one of the employees at that branch. I asked about the fees and told that there were no fees for ... more

D0 not waste your time or money here . They are very unprofessional and rude . They closed my dad's account for no reason , and stole money from my mom's account. We wil ... more

Its a bit complex. But, out of the blue I received a call from someone saying they were from pacific premier and wanted to know what I was going to do with a loan that ha ... more

Must have an account to receive any bank boxes.

I hate this bank with a passion

The hours are inaccurate. This site is completely closed. It says temporarily but it's been that way for months.

Payday

BEWARE OF THEIR ARCHAIC ONLINE BANKING!!

This bank is closed

They close but great payee

The worst experience I've ever had as a consumer. Came prepared with all necessary documentation to apply for a $550,000.00 construction loan in August 2021 and was told ... more

This bank is always fantastic, they take such great care of customers. Aron, went above and beyond for me today, thank you so much! 10/10

I have been to this lovely food bank when I was in real need of help with food box. Nice and helpful people. I will go here when I need help a food box in the future. Tha ... more

My dad and I went to here and to both the ATM and little drive thru and the ATM didn't transfer anything and the drive thru ate my dad's debit card

Worst customer service ever.

Just a quick drive thru ATM with 2 machines available to automobiles and one walk up ATM. Night visits could be sketchy. Always exercise caution at drive thru and walk-u ... more

Not worth the time! Went in on a weds n nobody could open account! So made a appointment for next day. They not only didn't make the appointment, they knew noting about. ... more

In town from Australia and Zoe, Matthew and Aron were super helpful in getting cash for us. Friendly, courteous and polite, highly recommend

Phenomenal customer service. I've been here to solve a problem with my credit card and needed a notarypublic. Both times I was greeted the moment we entered and guided to ... more

Sarah Roush is the best banker I have ever met. She is always so nice and so helpful. I always love when I call the branch on Oracle and she answers the phone. She makes ... more

Very helpful staff

I wanted to switch from my bank and go with somewhere local, and when I found National Bank of Arizona I knew that I didn't haver to look anywhere else! They are welcomi ... more

It's free notary but they don't tell you it's first come first serve if you are a member of the bank. If not, they schedule you to come back later. I was the first one ... more

One teller. But they have 4 to open new accounts. 6 people in line. Place is a joke. This why people should do federal credit unions. They car about there clints

Got my account set up with Fidel today. Great customer service and let me tell you, customer service means EVERYTHING to a person like me. Professionalism and knowledge A ... more

There are two different times when closed. Came here first. The time closes according to Google maps is 6pm.

Today I pulled up to the drive through ATM the one on the farthest left I literally within one second went to grab my money that came out of the ATM and the little door t ... more

WILL NOT answer phone calls. I've called and left multiple voicemails (which kept getting mysteriously cut off), trying to answer questions on how to help my elderly and ... more

Zero Stars

Personal service. Friendly staff.

Used to be my branch of choice when I lived in Tucson. Personnel was always polite, and I still visit them when I'm in town

I was trying to find out some general information, but after getting lost in the phone system for 30 minutes, I decided another bank wants my business more. When I tried ... more

Bank of America used to provide good consumer service, but hay changed several years ago. They no longer provide good service. I have stayed with them for almost 50 years ... more

i loved it, the ladies that attended me were courtious,respectful, and jusyt woderful, thank you U.S.bank

This Bank of America doesn't exist. It closed 3 years ago.

Professional and quick

I still owe on a loan for my title and the business is now gone. What do I do in order to continue payments and retain my title?

I love banking here, everyone is professional and helpful. Robert helped me with my online banking and took his time to explain all the questions I had.

ATM out of order

NBA is a great bank! The tellers here are horrible at customer service!!! If you don't like your job, find another one! Thank you!

La Mejor She was so friendly and happy. She is the best banker I have had in a few years. Top notch I recommend her always.

Worst bank in Arizona!! The worst customer service! Very rude general manager (Cody) I asked to keep my account open as I receive a bi-annual payment and that's all I re ... more

Location does not exist on irvington

Set up appointment and then left on hold for 30 minutes- could hear people talking - hung up and since then no one answers the phone!