Scottsdale, AZ Cell Phone Store

Young man walks in store 2 min late still keeps in locked for another 25min and has no desire to be there and is absolutely rude and does not know how to talk to customer ... more

(Translated by Google) Compa Bryan helped us. Very kind. (Original) El compa Bryan nos ayud. Muy amable.

Thank you Brianna!!! I was holding off to switch the sprint SIM card to TMobile because I had voicemails from my father who passed that I didnt want to lose . I woke up t ... more

T mobile has been excellent with my father and spending lots of time helping him set up his phone. I was very grateful for their help

My phone is older. A moto g7 power. I needed a new glass screen protector also needed a new phone cover. The company that warrantied the protector was not responding. I ... more

very nice staff informative on products carried and for a great price , fast

The rep was fantastic. Tried to resolve my problems and told me what steps to take with customer service over the phone. Problem wss resolved.

Friendly and helpful

I have been helped many times by the staff at this store. They are patient, knowledgeable and always friendly. Today, Corbin, was another example of that. Over the phone ... more

10/10, would buy another phone from Savanah

Richard took all the time I needed to get my phone to where I needed it to be.Love him!!!

Today, Chris helped me so very much with all the necessary info and care and i now have a great new Galaxy 24---he was truly very, very helpful and kind!

My $1200 Samsung Z-Flip 5 phone stopped working after it was sold to me by mobile after 4 months. It went through a system update and stopped working. I went to this Tmob ... more

Jason fixed my screen in less than an hour. Couldn't ask for a better experience.

Extraordinary service!

Very good service! The ordered a part for my iPhone 13 without even requiring a deposit. Once they received it, I dropped by without an appointment and they installed it ... more

Worst experience I have had in a long time. Make an appointment, just to have someone behind me walk right up to the counter and get help. Waited 30 minutes before gettin ... more

I went in to get a screen protector replaced on my phone, and was in and out in less than 10 minutes. Very professional and very knowledgeable staff. Richard is the owner ... more

Jessica has the worst demeanor for a customer facing job ever. Her body language and ability to problem solve are lacking. Jessica.do something else for a career. You ... more

Thank you to Jorge who helped us with our new phone and phone number changes. Jorge is a knowledgeable, personable, and positive person who immediately knew how to help ... more

NICE FACILITY,

Melanie was a wonderful help with upgrading our phones. She was thorough and professional. I highly recommend her.

T-Mobile has always provided amazing customer service. Everyone who works in the stores that I've been to over the years has always been so helpful and kind. But let me t ... more

I have visited their shop twice, and on both occasions, they were quick and extremely helpful. I am highly satisfied with their service.

Jay the manager at this location has bad manners and bad customer service skills. There were multiple groups of people waiting for services and Jay was sitting down in th ... more

Nice, clean, brand new store! Friendly knowledgeable staff that was very helpful. If you stop by, make sure you see Zach or Michael. Thanks guys

Odell was great. He did a great job setting up my new phone. Knowledgeable and good people skills. Appreciate good service and he certainly went the distance for customer ... more

Fast, friendly, and did amazing work

Not crazy crowd like coscto. So sorry to see it is closing.

It’s easy to recommend a store when everything goes good. Everyone is happy. But, what happens when things go bad. Does the store make it right? Remember, this is not a ... more

Great selection!

The best knowledge and help- perfect!

I have been looking for a fabulous phone to replace my old and over used phone, thank God that I found out about this place, they have great phones in here.

Good

I've been with Cricket for so long that I got my daughter on my family plan.

Maddie was awesome! I had a variety of questions ranging from account info, an upgrade on jetpack, apps, streaming music. She is a pro at them all! Thanks

They have some good deals.

Ross completely helped me purchase gifts, his Knowledge and experience was over the top! Can't recommend enough

Does not exist. Do not go to this location.

The employees were very rude!!

Needs better customer service