Hertz Car Renta - Naperville - East Ogden

Ridiculous this place never answers.
Nov 10th, 2021

My father and I needed a last minute rental that our car insurance set up for us at this Hertz location. As we arrived the sales associate said he cancelled the request but gave no reason as to why. The sales associate had a very bad attitude, some young guy, who refused to confirm the request via our insurance company in order to get the proper rate. Once everything was corrected they gave us a car that wasn't not washed or had a full tank of gas. We asked another associate about it who ignored us as he was on his cell phone clearly having a personal conversation not work related. To Hertz, please train your employees properly or you will not have regular business coming thru
Mar 28th, 2020

#NighttimeDropoff This office closes at 6pm on most days so if you need to return a car after hours, they said to use the key box on the side of the building instead of the slot in the front door (taped up). In the dark it probably wouldn't be obvious so I took some pictures of where the key box. This is a very convenient location for Naperville. Therefore it is very popular and sometimes crowded. Even if you have Hertz Gold, you still wait in line.
Mar 27th, 2020

Mar 1st, 2020

Service is fast and friendly, however their parking lot is absolutely horrendous and tiny.
Feb 8th, 2020