Budget Car Rental

I needed a rental for a few hours while my car was in the shop unexpectedly. The service at check in and check out was impeccable. The following day I took a call from an unknown number just to be told I had left my $1,200 iPad in the car and that I could come pick it up at my earliest convenience. Honesty, and integrity unmatched. Thank you Budget Team!
Apr 3rd, 2024

I last minute rented a car from this location back in September when my other car rental with another agency fell through (they over booked) and I believe the owner of this franchise location was the one to help me. He was kind and courteous and we talked for a long time amicably about the current state of things. I'm not from that area so it was nice to have a bit of insight from someone so knowledgeable. I had the rental for four days and it was good. I was upgraded because the option I had chosen wasn't available. I will say, when there was a dashboard light notification that came on, the owner answered my call quickly when I questioned it and it was resolved
Jan 11th, 2024

Had a 7a.m. reservation. The person working rolled in at 7:30a.m. with his hair and clothes like he just rolled out of bed. Gave me keys to a car and sent me out to hunt for it and I couldn't find it after 10 minutes of searching. Went back in and was given another car. I was 30-minutes late for a meeting because of their lack of service. I returned at 4p.m. to return the car and nobody was attending the counter so I put the keys in the drop box. The next day the website showed the rental as still active. I called and spoke to the owner Kevin who said he would get the car checked in. Six days later the rental is still open and I cannot get my receipt for my expense report. I called the location yesterday and nobody answered so I was transferred to corporate customer service and spent an hour on the phone trying to get this resolved. This morning rental still open..... NEVER EVER AGAIN will I rent from this location. I had a reservation to pick up today and cancelled and booked with Enterprise.
Oct 29th, 2023

Staff was very unprofessional and hated his job. Budget and Avis is inside the Sharaton Hotel, they need better signage. The Equinox we received was very dirty from the outside and inside. Not at budget standards!
Sep 23rd, 2023

Nice staff and vehicles.
Mar 3rd, 2023