Home2 Suites by Hilton Phoenix Airport South

Great location and value.
Mar 26th, 2024

very quiet area fast food restaurants and fuel available nearby. Have a sweet. Their idea of a sweet and mine are two different things. Basically a little bit larger room with a refrigerator a sink and a microwave.
Mar 25th, 2024

Close to car rental and airport. Nice clean room well stocked kitchen but only spent one night
Mar 25th, 2024

Credit to Hilton brand. Very clean, helpful and friendly. Will stay at next time in town.
Mar 15th, 2024

I am really hating Hilton. Going here with a son and gradson to see MLB Spring Training. I am a Diamond tier member, for whatever that means. I booked this hotel using 1000,000 points for 2 nights and $380 for one night (rip-off, I know.) After midnight, my flight to Phoenix was canceled. There were no reasonable alternative flights avaiable (the flight cost was $1000 per person the next day.) Hilton charged me $380 (no refund) plus will not restore the 100,000 points. All for something 100% out of my control. They also say because I used remote check-in, which is made avialable 24 hours before my arrival, that means they cannot help me. Do not use Hilton early checkin because if you do and something happens and you cannot make that hotel that night, they charge you and will not refund your money. I have never felt so ripped-off by a company. Do you know how many nights you need to stay to get 100,000 points? Hilton is 100% NOT loyal to me; I am now 100% not loyal to them. Probably need to cancel my Hiton credit card also. A really bad experience that impacted my pocket over $1000. An airline caused it, Hilton made it worse. Never made it to Spring Training.
Mar 19th, 2024