Brookfield, WI Mortgage Lender

Ive been a member for 15 years. I came to this financial institution because it was a small and local credit union. Ive had checking, saving, auto loans, mortgages, HELOC ... more

Really poor customer service. Had to wait for one hour to do a small transaction with the banker. Only one banker here on Saturday. Never coming to this branch again!!

From start to finish working with Mark was fantastic. I moved from a different state, I was selling and buying at the same time. Mark was so helpful in coordinating all ... more

Terrible, do NOT go here!!! They kept asking for info they already had. We waited an extra moth for nothing!!!! We almost lost this house because of them !! They kept ask ... more

Highly unprofessional, rude, unorganized, made the process extremely stressful. They are wanting employment clearance 2 days before closing. I dont know what else they wi ... more

Would give zero stars but cant. Wouldn't let me get a word out and then just hung up on me.

Friendly bank teller. Great service. One of the better branches.

When I arrived, workers were being incredibly unprofessional. I saw and heard workers talking about customers, avoiding their jobs, coughing out into the open space, talk ... more

Horrible experience. Cindy customer service is horrible. She became frustrated when she couldn't figure out what I needed. Theyre there to help us not let us see how anno ... more

Shady

i wish i could give you 0- but it does not exist. Insurance payed off the loan after total loss. Bmo still did not updated yet. Excuses are "we still did receive the chec ... more

the the fact that they have a 2.2 stars on Google says it all. They are a joke and that's being on the nice side. How is this Bank even still functioning. Worst custome ... more