Tacoma, WA Van Rental Agency

Hate it Dave Burns renter

This whole building should have been kept a grocery store. Now this neighborhood has either Fred Meyer or Winco, and they don't really compete against each other too well ... more

Yes I feel safer when I use this Uhaul when Diana appears. I ended my services with a bad attitude b/c I was stressed. The worker remained calm towards me. James worked s ... more

Great service

We reserved a truck a week ahead of time , only to get a call 30 minutes before our pick up time that there isn’t a truck available for us. We called around to other lo ... more

These guys in the office and the general phone people were kind and extremely helpful in helping my family in getting the right truck and car hauler for our move.

Excellent service and nice people. Highly recommended

Location is bit difficult to find, but good experience overall

Don't do it!

In and out.... No time lost. GREAT LOCATION

Good Service 100% Recommended

Review #1 Joyce is awesome!! Thank you again. Review #2 We were given a car filled with smoke - likely from a previous renter. Unfortunately by the time we realized it, w ... more

U haul

Staff were very helpful in getting the rental agreement and the trailer hooked up quickly, so I could be on my way. Fun crew to interact with.

Over priced

Car was not cleaned and /or sanitized. It was filthy! Do better, we are in a whole pandemic!

Great service.

Friendly and got me what I want real quick no hustle

Great place to get a uhaul. Easy pick up and very fair on prices and credits.

Edit: I think the uhaul company just doesnt have to systems in place to properly communicate with each other and the customer. Still annoying that we have to pay for addi ... more

Excellent, quick and efficient service. They young man on L St hilltop location. Was great. He went out of his way to make sure my daughter's party went on! Thank you.

Super easy and fast.

Uhaul canceled our truck order without notifying us. Lied and said we cancelled the order. Made us drive to another location. Told us there were no trucks available now, ... more

The van had only 15k miles and got incredibly good gas mileage. The after hours gate was great so it didn't matter when you returned the truck.(within contract) Office pe ... more

We have used this UHaul location for years. The owner provides great customer service and is professional and honest.

The woman working there Doesnt want to rent to people who dont look rich. Just generally in a bad mood all the time. She chose a minor technicality to refuse service to m ... more

(02/12/22) Did the rideshare 24/7 self-service to get a pickup truck from this location. As I was taking photos of any damage to the vehicle before I took off there was s ... more

Started the check-out process via U-Haul app. Got to the point where it instructed me to confirm odometer and fuel, was then prompted to get the key from "u-haul agent". ... more

This was an amazing experience. I couldn't have moved without the service. Thank you so much!

I was really worried about turning my rental in because I still had belongings in the back (lets just say my trip didnt go to plan lol), but Brian was super helpful and c ... more

The agent that was there was very helpful and kind. I was 5 min early to pick up and was told that the truck had not arrived yet. I was not in a rush but other customers ... more

Wasent there.

Frustrated we need to return a truck by 8 am and cant as they dont have a key drop box I rented it for 1/2 day but they would be closed when we wanted to return it so the ... more

I love working with this location. As a reminder, Uhaul will not give any customer service for trucks rented from "independent dealers", so do all business with the locat ... more

The lady there is rude and the experience was awful! I will never go back or refer anyone to these people! Its like they live in the lobby toys everywhere, dog and just a ... more