Spokane, WA Bank

The teller was a babe and very friendly, however I was taken back that my check would require a call to where I got it 15 min before and had to wait longer and it being 9 ... more

Called to dispute a change. Talked with Pamela, who said shed give me a number than put me on hold. Thats it. No other info. I waited on the phone for 30 min listening to ... more

The branch manager is amazing

I have been banking with Gesa since it's inception in Spokane. I have always had a pleasant experience. Their staff always goes above or beyond with their customer servic ... more

Super nice people!! Love seeing them. They know their usual customers by name and help however they can.

They meet all my need. And they remember my name. Very nice people.

I used this branch to send a cashiers check to a title company, they were very quick and helpful.

Fee free checking, hassle free set up, transparency. You don't leave with a debt card but there are worse things.

I have banked at this branch for over 30 years and have always had excellent customer service. Today was no exception. Hope did a thorough and speedy job retrieving the ... more

Beth trusty. I have been served by a rude and unfriendly lady above. She needs to be reeducated about customer relations. Very disappointed.

Tom was personable, helpful and met my banking needs. Very professional!

The amazing coffee is free (starting fluid) ! I miss Inland N.W. INB was better for me ,but it folded to them . However the free coffee is not bad,and made fresh everyda ... more

Conveniently located, and faster than going to a normal branch in my opinion.

Wonderful service! Friendly and very knowledgeable. Free services for account holders, such as notary public. Great people!

(Translated by Google) Every time I asked for a little help, they refused me, despite the fact that I am a regular customer. It turns out that there are no partnerships o ... more

Good people with excellent service

PLEASE find a different location. The tight corner hilltop with the dangerous islands on Mission to get into the parking lot make for a hair raising experience particular ... more

Always friendly, timely, and professional.

been a customer for years, I wrote a personal check to a friend i owed money too and i had him take it to my bank to cash it and because my friend does not have an accou ... more

WTH you can never find an agent on call if you ever needed something

Just terrible service all around. Tried to simply open a new account. The chase rep seemed clueless. Could not answer some pretty basic questions. After a few wasted ... more

When it comes to customer service it is very important for the best customer service at a bank but at Chase Bank their service is very bad and they will not help you out ... more

I am a dites,and they work with me without frustration...love that not many people can, cause of my head injury ...

Poor customer service and poor communication, much better banking elsewhere.

I love Banner Bank. I have had a personal account here for a long time. I had one when I was in Tri-Cities and in Spokane - both branches are extremely helpful. They cred ... more

The manager Michael is a douche bag and should be fired. He is rude and very unhelpful. I hate chase bank and will never get an account here again!!

I was recently there to purchase a money order. The teller spoke to me in a condescending manner the entire transaction. They made me feel so unwelcome, like I was both ... more

Aweful! Its the holidays and they automatically reduced my credit limit by 2k when Ive never missed a payment. Rude on the phone. Shady customer service. Cutting t ... more

Went in for the first time, two tellers and three people at desks. No greeting, hubby went to use the restroom, he is disabled and on a walker. Do you realize this bran ... more

I was a little confused where to find the branch. It is in the Safeway on one of the outside walls. I had lost my card a couple days before I left on a week long trip, an ... more

This bank will go out of business I guess. They do not need new accounts. Their associates are lazy and arrogant. Good bye chase.

awful company, awful people work here, don't waste your time effort or brain power. you're better off with a credit union and investing on Robinhood, that's how bad Chase ... more

bad manager bad assistant manager and bankers and high school mean girls who dont care about others and will throw you under the bus to save their own skin

Bank teller very unprofessional They need to be properly train on how to speak to customers.

Very few branches in the spokane valley area. Hurried though traffic to get there in time after work. Got there right at 5pm. The employee stood at the locked door and lo ... more

Standing here waiting to pull cash while there's three people behind the desk helping one couple and then two of them went out to go back to the cubicles and one woman as ... more

Lenny is very knowledgeable and answered all my questions I had about getting a new debit card with Wheatland

Jackson was more than helpful, and when we had some problems getting finances wired they made sure we were all set and got our first home.

Always very slow and the drive through window is almost never open regularly during business hours.

Fast Charge is a great business and they are local!

Very helpful

Ain't got much to say it's a bank

They actually know who you are when you walk in! Unlike the big banks where youre just a number, this bank actually care about their customers. Patti & her team are amazi ... more

Your Horizon Credit Union Insurance Tracking Center in Texas is a nightmare to deal with. My agent has sent them the information that they require twice. I have received ... more