Chase Bank

Feb 21st, 2024

My FIL passed away so we needed to help my MIL handle her accounts. She can't make it into the bank so her son & I are her POA. Well they didn't like that it said jointly. Said they would have to send it to the upper bosses to review then call me back.That was over a week No call. Need to make an appointment it was informed today that they can't take the notarized POA paperwork because it has both us as joint. Even though we both were there. All we need is to update her password for her account. These people are thieves Stupid stupid bank Chase sucks
Jan 17th, 2024

Robin and Scott at this branch have been a great help with all of our accounts. They are responsive and personable.
Oct 16th, 2023

I do like banking with chase but only thing I dislike is when you deposit an personal check from a family member they 7day hold on it and level 65 and they wait until hold is lifted even if it all ready cleared their bank and was released in your account they release the funds for 7 days I think this is wrong it should be 3days not 7days and understand is it was an cashier check or an money order but not personal check
Sep 20th, 2023

Don't expect them to care about anything. You're better off closing the account and going elsewhere. Terrible customer service, terrible branch manager.
Aug 7th, 2023