Kennewick, WA Cell Phone Store

Our service was great. Friendly and timely !!

There were more people working than I have seen in a cell phone store in a long time. The manager was working with us and very patient and helpful to resolve our issue. C ... more

This is long overdue review for Jon. He provided us with the best customer service we have ever received from Verizon. My phone was not longer operable and he helped me a ... more

The manager of this store is SO NICE. I was fuming after switching services over the weekend at another store, only to return home to have my new service suspended. This ... more

Best store in town, Eddie the manager was wonderful . Explains everything very well. Highly recommend

(Translated by Google) Excellent attention. (Original) Excelente atencin.

Excellent service

Overpriced cell phone service. Sales people don't want to answer a straight question without going through a bunch of hand jive. Have no idea or won't tell you the taxes ... more

Staff are free to promise to customers whatever they want to make a sale and store manager will renege on those promises without remorse or apology. STAY AWAY FROM THIS ... more

Consistent beyond belief, eddy was very helpful.

I think the person who helped us was Sierra hella funny Wicked nice super good service but this is not how you spell her name I'm using speak to text

The manger is amazing

The two young ladies Lydia & jasmine were vary helpful.

I love going here to get my screen fix with my battery. I've gone there before and they where amazing at there job. Best idea to go here for a screen or any replacement.

They treat you with respect and do it with a smile, wait not bad, done in 10 minutes, product knowledge great, and was completely satisfied

Never answers the phone

Only cus zero wad not an option. Worst service I have ever experienced. Stuff was snoby and disrespectful. Purposely make you because they now they can.

The agents are very polite Carlos really nailed it.

Had the best customer service i've ever had from at retailer especially being a new customer. Hopefully their service will match.

Rose what the most condisending, rude, and childish service rep my family has ever ran into in this location.She claims to be the "manager" What was most upsetting is tha ... more

Did a good job on the iPad screen but cracked the screen protector on accident then took it off and charged me for another but its fine now I can live with it

Went there square trade and Tim hooked up my screen now it's good as new

Theres a sign that says they are on lunch and will come back at 4:30pm and the doors are still closed its 4:45 there are also other people here waiting. This is unaccept ... more

Have been trying to get refund for a phone my husband decided not to buy. Have made numerous trips to store, talked directly with Verizon while with store person. It's ... more

Good place to get a new phone

Customer service is great. They specialize in phones, as there sign suggests

I can't believe I'm giving a phone company 5 stars But I'm not really. I'm giving the sales associate 5 stars Lesly was wonderful, friendly, and extremely helpful. Thank ... more

Its easy and service is great

Scruffy dude working there fourth of July weekend was a complete douche. Walked up to the counter with $200 worth of stuff and my card out, walked away with nothing after ... more

The place is closed. No more radioshack

Great place for games great people

Still struggling with getting my phone fixed... maybe I should've just stayed with straight talk...

The worst customer experience every thought I was patiently waiting for a response from the owner about a money order purchase there and having problems cashing it but in ... more

Couldn't get the SIM card I needed after my phone was stolen checked for 2 weeks .Store said they had eight but shelf spot remained empty I finally fd a sim card at Walgr ... more