U.S. Cellular

Feb 23rd, 2023

I can't believe I'm giving a phone company 5 stars But I'm not really. I'm giving the sales associate 5 stars Lesly was wonderful, friendly, and extremely helpful. Thank you
Nov 17th, 2022

Took my MIL in to pay her bill and do a change of address, only 1 employee who was busy. 2nd employee arrived, clocked in and went in the back. By now there was a line to the door and when she came out she stood behind the counter and proceeded to braid her hair. Stood there waiting for her to finish and finally spoke up and asked if she was available. She was rude, condescending and refused to do a change of address without my FIL being present. I explained that he has Alzheimers and my MIL was right there. She refused and said he must come in. I had to go out and bring in my 83 yr old FIL with Alzheimers so she could glance at his ID. The line continued to the door and I asked if they had additional help. She said no their rep had quit. Extremely poor service and cant emphasize how unfriendly or unhelpful they were
Jun 8th, 2022

Definitely not recommended for phone service. Switched to Verizon for better service. After paying the phone off and paying the last bill they constantly send emails and threaten to send me to collections when everything was 100% paid off. Service was not good and they never answer phone calls or questions.
Mar 8th, 2022

Jan 1st, 2022