Verizon

Jobey Smith _{on Google}

May 28th, 2023

Staff are free to promise to customers whatever they want to make a sale and store manager will renege on those promises without remorse or apology. STAY AWAY FROM THIS STORE!

Randy Hoopes _{on Google}

Apr 28th, 2023

Every single time I have ever gone to the store I am told in accurate information and given the runaround. I came in a few days ago to do a trade-in, but they said I couldn't do it yet, because my order was not showing as picked up even though I had done it two days earlier so they told me I could go to any Verizon store and do it in a couple of days. I just went to the store now and they said no it has to be the corporate store that does it.

Palatehacker _{on Google}

Apr 27th, 2023

This Store Manager and team are excellent. I will NEVER, NEVER, go to a third-party store and I learned a hard lesson. The manager and team here helped me greatly.
I bought a phone directly from Verizon via phone. I opted to pick it up to a convenient third party location. The place was sketch, but I was in a rush. I got home and noticed the Samsung box was sealed with scotch tape, not official seals. I thought I was being paranoid, but I checked with this Verizon team and they showed me a quality sealed Samsung phone box.
Luckily, I was able to exchange it. The sealed phone seemed to seriously upload my existing data, where the other one was weird, could be in my head.
Either way, I dealt with multiple people here to resolve this issue and I am grateful!

Pam _{on Google}

Apr 15th, 2023

Needed to upgrade a damaged phone. We are from out of the state. The service was fast with friendly staff. I walked out with my new phone and all the instructions I needed. Thank you!!