Chase Bank

Unsure about all these bad customer service reviews.... I've had a great experience going in and banking with Chase. I make deposits and get change for a local business a few times a week. They require an ID for change of over $100, which makes perfect sense. So ensure you do bring that with you if needed. I've absolutely enjoyed my experience!! And I enjoy doing bank runs for work now. It's not something I was super about before, haha. JC is one of the nicest bank tellers I've ever had the pleasure of working with. Kind and courteous and very funny too. I am looking forward to coming in again next week.
Apr 4th, 2024

Jan 22nd, 2024

Awful customer service. Tried to open up an account for my daughter and the Clerk literally rolls his eyes, sighed and stated let me see what I can do. Calls the two clerks just sitting at their desks scrolling the internet. I guess the manager (?) tried to help and send me to some far location since he assumed I was not from the area. Manager seriously made the assumption I was not from Edmonds. Meanwhile not one Chase employee even asked if I had an account with them. Second time I had to deal with Chase and bad customer service to try and open a new bank account, other Chase being in Lynnwood. I guess its time to look for a new bank.
Dec 23rd, 2023

Very professional staff and wonderful customer service...nice manager and always provide timely and effective help. Thank you again!
Nov 2nd, 2023

Super convenience local branch, wonderful customer service, very professional staffs and a nice manger. Always feel warm and welcome!
Oct 14th, 2023