Richmond, VA Used Truck Dealer

The employees here are just the nicest people. Highly recommended.

Good sizes

I rented a cargo van to move a mattress, a futon, and a few miscellaneous items. The van ran ok except that a couple of times while I was stopped, the parking brake egage ... more

They sold me a car with a bad transmission. Never buy a from here. Unless you get a mechanic to look at it first. They lost my trust and business.

Good people. No pressure. Overall good experience. I would recommend them.

The GM- Jessica is rude and unprofessional. 2nd experience at this location. Zero customer service skills...and a terrible attitude toward customers and only seems int ... more

Great experience everyone was so helpful thanks guys for all your help

OZZZY is the man! Pick up and drop off was a breeze. Ozzzy went above and beyond to make sure I felt comfortable and safe maneuvering a trailer for the first time, and I ... more

I have worked with Nick and Southeast over the past 5 years and would highly recommend him. He always goes above and beyond to take care of us.

I can't say enough good things about this dealership. Paul and Kathy are great people. They both treat the customer with respect and don't try to add on extras to the pri ... more

Great gem of a place! Found this place tooling around the city via google maps in search of truck places back to where I live. Go figure, one of the first places I stop ... more

The experience I had there will be something I will never forget. This is a good family. Want to think them for helping me get this truck I really wanted. I highly recomm ... more

Great customer service and timely

Nate, the agent who helped me, was excellent in professionalism, customer service and attention to detail. The process was very smooth and the transition was very easy. I ... more

The dealership is open on weekends but only that parts nothing else the shop should be open too.

The experience was good at first....but took a turn for the ugly....had to take the truck back an wasn't even given an opportunity to get another vehicle....an my $2000 d ... more

Feel like family now !!!

Jamal was awesome. He was patient and understanding. Thanks for everything.

Had a great experience with the people that U-Haul at DuPont In-N-Out quick and as you all can tell I run a lot of U-Hauls in the moving business they did a fantastic job ... more

Durrell Valentine is definitely the best salesman I've ever worked with. He is very caring and there for the customer I'm definitely suggesting him to anybody I know who' ... more

STAY AWAY FROM THIS COMPANY! PLEASE READ THE 1 STAR REVIEWS!!! THOSE ARE ABSOLUTELY RIGHT! They overcharge and take way too much time to fix your truck They teach their m ... more

Excellent customer service! Super accommodating and friendly. My GMC Yukon Denali was well serviced. I will recommend and return.

Jason was great work with. I recommend him and Drive Time. He got my wife and I in and out in a good time with the car that we wanted.

They are extremely patient and will go out of their way to help I love the experience I had and the down was really affordable as well.

Very professional and respectful.

The service I received was impeccable, the staff were truly interested in seeing my experience was positive, productive and handled in a timely fashion. Whatever requirem ... more

Yes they beat Carmax price by going even lower on the offer . Please remove that big billboard saying we beat Carmax price.

I will never go back they told me one price before I drop it off and another price when I came to pick it up. They charge me $175 for 2 shims. The Richmond location.

"Sent me to another store"

Do not bring your car here for an inspection !!!!!! These reviews are not lying

The experience of buying a new car was quite easy!

Third time fueling here super friendly attendants that check everything and top you off.Jeff took care of me today!

1 star, their all a-holes. Went to go look at cars! The sales ppl are very annoying would not leave me alone. I just came here to say this! I would not be purchasing from ... more

Rep was very kind thanks for your service

Don't bother

Quick, efficient, courteous.

I love the car I bought here, but customer service is lacking. I've had a few problems and had made multiple attempts to reach out to have them addressed, but no response ... more

First time I've ever been there they seem to be pretty nice and helpful but all I did was pick up my pre-ordered pallet jack

The truck i rented made a lot of noise while turning the steering wheel, and while applying the breaks. I rented for a day but needed more time i came in a requested they ... more

Not enough staff. Long Wait times to check out. Aside from that it's a large location with a lot of inventory.

Can not say enough good things about these folks. Truck broke down while I was passing through town. I should up on a Friday around 2 pm with no thoughts of it being fixe ... more

No one on site the day we went to clear out storage and settle account. Had to leave keys and lock at another location and start the process there. I had called a couple ... more

Fast easy rental, clean truck and great customer service.

I was interested in a used vehicle they had. I contacted the dealership, made an appointment to meet to drive the vehicle. The day of the visit, they emailed me to con ... more