Lumen

Dave Smith with the maintenance team responded quickly to a routine maintenance request. Dave arrived the same day to ensure that all required maintenance was up to date in our apartment.
Apr 8th, 2024

I submitted a work request to fix a blown overhead light bulb in my bathroom. The turnaround time was great and I was very pleased with the outcome. Thank you very much and great job DAVID Smith.
Mar 28th, 2024

I recently had the pleasure of securing a rental apartment at Lumen in Hampton, Va, and I must say, it was an experience beyond compare. From the moment I reached out, Amyre and Seeson were a beacon of professionalism, promptness, and knowledge. Their dedication to ensuring every aspect of my rental process was seamless truly inspired. Despite the distance and the challenges of not physically touring the apartment due to my relocation timing, Amyre and Seeson went above and beyond to make me feel at home even before I signed the lease. They patiently addressed all my questions and concerns, extending themselves on a whim to ensure I felt completely at ease with my decision. What truly sets Amyre and Seeson apart is their warmth and genuine care for their tenants. In an industry where renters can often feel like numbers or dollar amounts, they made me feel like a valued member of the Lumen family. Their commitment to being with me every step of the way instilled a sense of confidence that I have rarely encountered. I cannot emphasize enough the peace of mind I have knowing that Amyre and Seeson will be there to support not just me, but my entire family throughout our time at Lumen. Their kindness and professionalism have truly set the bar high for what exceptional customer service looks like. To the team at Lumen, I extend my heartfelt gratitude for providing such a top-notch experience. Thank you for making the rental process not just stress-free, but genuinely enjoyable. Amyre and Seeson are shining examples of what makes Lumen stand out in the best possible way. Laurie or Ms. Carter as Amyre and Seeson refer to me :-)
Mar 28th, 2024

The service was excellent and extremely fast. Thank you for great customer service Dyanias
Mar 24th, 2024

Put in a work order and David Smith came super fast and fixed what was needed so quick. Thank you!!
Mar 23rd, 2024