Wells Fargo Bank

Attempted to open a new account with Wells Fargo at this Southpoint location and waited 15 minutes only for them to tell me they were "completely booked". Kind of pointless to send out flyers advertising bonuses to open new accounts if you're not willing to accept new customers.
Mar 30th, 2024

I needed to wire some money today. Last time I needed to wire money, I walked into a Navy Federal and was seen immediately and transfer was done. Not Wells Fargo. I didnt know I had to make an appointment to access my own money. And guess what? No appointments available - at ANY Wells Fargo in the area. Worst bank.
Mar 9th, 2024

This particular Wells Fargo SUCKS. A bank full of employees but no one able to offer services Ive been standing in this line for 20 minutes watching some poor Latino gentleman endure the managers extreme scrutiny. Its a shame she can just waste everyones time like this. Youd think the manager in a big bank like this would know how to properly delegate internal staff. 25 minutes to deposit a flipping check is RIDICULOUS. Boo and also Hiss WF !!!
Feb 15th, 2024

Cannot walk into the bank and conduct BANKING business. Was told I had to make an appointment for a notary service. They took more time to look at the "schedule" online that it would have to execute the notary. If you aren't cashing a check or making a deposit, you aren't welcome to walk in and bank here. We went in early again on Saturday (schedule between my wife and I doesn't allow us to go during the week when we both need to be there) Was told that nobody could help us, would have to make an appointment. I asked if we could do that while we were there and was told I had to do it all online. Over 25 years as a customer, personal banking and business banking dating back well before the Wachovia days, terrible service.
Jan 18th, 2024

is branch have the Most worst customer service I ever seen. Every time you walk in this branch they are short handed and literally have two people working. They always make you feel uncomfortable and they are super rude. I will close my accounts and dont want to ever deal with them again.
Jan 3rd, 2024