Ogden, UT Cell Phone Store

Wish I could give them 10 stars! Doug was a dream to work with and we were friends by the end. Sam was upfront and honest and gave his all to solving my problems. I would ... more

She did a great job clearing up a mess I created. A Big Thank You. aireal

Good customer service

This place is a joke! I went in to upgrade my phone and the lady working acted like I was broke and couldn't afford the one I wanted even tho i can. she was rude and I en ... more

Phone was damaged while getting the battery replaced so I was without my phone for 4 days.The new battery isn't much better than the old one; it's nowhere near the qualit ... more

Just stay away. Rafael is very rude. Metro is a headache. And its really not much cheaper than other phone providers. We had the worst experience.

Thank you so much for your amazing service today

Thier okay but plan on spending hours thier if you're trying to set up a new line

Words can’t describe how disappointed I was in costumer service and them not knowing any knowledge of there product and looking up any information I needed to purchase ... more

Helpful in getting us switched over.

Have had some negative experiences here before but its recently gotten some new employees as well as a new manager. The new team is 100% better to work with! 10/10

Every time I call I can never get anyone to answer. Suuuuuuuper frustrating.

So far fair

Awful terrible people

They're helpful and friendly at AT&T stores

T-mobile has caused me more problems than I ever imagined a phone company could. From losing my social security number and not responding to inadvertently shutting off a ... more

Amsi was outstanding. He took his time and answered all of my questions. Got me into the best phone. He was very experienced and knew exactly what he was doing. He ... more

Fantastic service! Quick and efficient as ever

Dain was extremely patient in helping us get a new phone for my 85 year old mother. He deserves a HUGE. raise!!!

I bought my blue tooth for my phone there the Rep. Jordan was very efficent

This place is do bad I don't know how they stay in bussiness.the sales person Chris was very rude I told him of our problem and his exact words were " I don't care" then ... more

The sales representatives, were very knowledgeable, and courteous. Excellent, excellent customer service was given, and my issue resolved

Awesome customer service! Dex helped replace my wife's stolen phone very quick and saved the day! Thanks!

Clean

Frida was very friendly and knowledgeable.

Buen servicio

She retired but she was the best

I would not recommend getting service with these people to anyone. I have had nothing but issues with my service since the day I got it with them. Service does not work p ... more

Great lil business the man I was meeting with was very respectful I 100 percent gareented to go threw him

Very helpful, fast service.

Maybe try answering your phones for customer service would get a better rating. Nonsenses not providing better customer service Sam Walton would be rollin in his grave i ... more

They have everything I need although I don't like Thier meat or produce.

Very friendly young man and has a variety of phones at a good price.

Patrick is helpful and honest, he doesn't try to sell you just because he wants a sell. He genuinely cares about you as a customer and wants what is going to be the best ... more

Pretty happy with my phone. This time I went for a cricket brand. Sick of Samsung i seem to have the same problems with their phones

Went there to replace a broken phone with the same brand and model which they charged $10 more for used than I bought the original for new. The phone I bought from Electr ... more

Victoria was such good help

Very very BEST I give Jesse & Ryker a 10 ☺️

Amazing customer care, manager went beyond and above to get my Gmail to my new phone. Did not know my password and the customer was able to unlock my Gmail and get my inf ... more

I love this store it is the best metro in the state I have been to a bunch. Humberto and America are so amazing. I originally went there to get my phone and Humberto help ... more

Straight to the point cell phone service

100% recommended, friendly and responsible, as well as a lot of variety

They closed this store and the once at the mall and didn't update the site.

Luke was very helpful and informative. He went above and beyond to get me the laptop I wanted if you need anything ask for his help

Horrible

Do not sell your phone to ecoATM. They'll rip you off. Offered me $165 for an unlocked s20+ 5G in like new condition. How they are still in business I have no idea?

I highly recommend this cricket store. Amber goes above and beyond what it takes for customer service.