eSource | Electronic Source

Went there to replace a broken phone with the same brand and model which they charged $10 more for used than I bought the original for new. The phone I bought from Electronic Source turned out to have no sound and the internet wouldn't work. This means that these guys do not fully test their used merchandise. On the plus side, the owner seems to value customer feedback and apologized for the mishap. Maybe they'll heed the warning and start checking their used merchandise more thoroughly before placing them for sale.
Feb 2nd, 2021

Feb 7th, 2020

If I could give this store 0 stars I would. I purchased an iPhone from Electronic Source through eBay in 2017. It worked fine for about 2 months, and then one day my phone suddenly locked and I could not turn it back on no matter what I did. I tried contacting Electronic Source and sent at least 20 emails with no reply. Eventually, weeks later, I was replied to - but the company refused to help me since the 30 day warranty period had passed. The company claimed that I had probably done something to the phone myself, and they were in no position to help me. ???? I took the phone to the Apple store and was told that it was likely stolen. I have read other reviews on Facebook and Google about people experiencing similar situations and for this reason I must warn other potential customers to STAY AWAY. If you are interested in buying potentially stolen merchandise which will cease to work after the warranty has passed, Electronic Source is the place for you. If not, you should try going to a reputable source such as Apple which actually sells functional products. Stay away from this criminal business!!!!
Oct 21st, 2019

this place sucks they sell stolen items. not a reputable business at all and they are not transparent about where they source their "used" items from. stay clear of this store
Jul 15th, 2019

Buyer Beware -- They sold me a defective laptop for what would have been a reasonable price, if it would turn on. It first came with no charger, which was just a simple mistake. They did send me one, after more than 2 weeks. Once I received the charger and tried to use the laptop, I found out that it would shut down after less than a second after being turned on. I emailed them describing the issues with the laptop, and they didn't respond. After about a week, I sent another email, again with no response. I sent a third email, and they finally responded exactly 31 days after completing my order. They kindly told me that since the 30-day warranty had expired, they would not be willing to replace or refund the defective laptop I had just bought from them. But, they would be happy to charge me to repair it. I decided against paying them a second time to have my useless product brought up to normal, sellable specifications. I would highly recommend Electronic Source if you are looking for higher-price dysfunctional laptops to clutter your house with. For broken laptops on the cheaper end of the price range, I would recommend Craigslist or your local dumpster. For fully functional electronics, I unfortunately cannot recommend Electronic Source.
Jul 12th, 2019