WoodSpring Suites San Antonio Fort Sam

Mar 16th, 2024

Do not stay here, there is mold, roaches and smoke. Mold everywhere and there is a burn pile right next to this hotel. The whole building smells like smoke and your room will trap most of the smoke. I woke up coughing and sick from what was surly the mold. Please see photos. Also no room service, dont let them fool you. You take out your trash and beg for a new towel/toilet paper.
Mar 10th, 2024

Mar 7th, 2024

If youre looking for an extended stay that wont break the bank, this might be the best option. Its more like a studio apartment than a hotel, though. Services are practically non-existent. Staff is extremely rude and lazy. Asking for anything will get you an eye roll on a good day, screamed at on a bad one. Housekeeping only services the vacant rooms so youll need to clean up after yourself to avoid roaches. They advertise full kitchens and in fact, they do have a full size fridge, a 2-eye stove, and cabinet space but no cooking supplies, plates, utensils, or anything. Also, the front of one of my dresser drawers was completely broken off and the toilet flush assembly was faulty. I had to tinker with it on quite a few occasions to get it to flush right. Some decent restaurants nearby but also a lot of sketchy people hanging around. Not the best area. I for one will never stay here again. I dont recommend it if you can afford something better.
Mar 12th, 2024

This location was a very very very horrible spot to stay at.The general manager their is very unprofessional and a very angry person I had a pipe leak in the bathroom the first day I got there.It took 3 days for someone to come fix it and the whole time I requested this the GM was very rude about. I was locked out of my room 1 time when I was staying there and when I asked for a new key he would get angry and threaten to kick me out he also made many lies like I was rude to his employees and when I would ask a employee if I was rude to them he would interrupt them not letting them talk because he was making false accusations. Me and my girlfriend was kicked out and did not receive are money back.so if you ask should you stay here I would definitely say NO!!!!!
Mar 2nd, 2024